Technical Advisor / Analist

As we’re planning to install 1.000.000 heat pumps by around 2030 we seek a highly motivated and ambitious person that’s not afraid to make her or his hands dirty and make a real dent in the climate change challenge that we are all facing. Can we count on you?

Please note:

• This job is offered in a full-time or part-time (min. 16/hr p/wk) capacity.
• Dutch and/or English speaking at a professional level.
• Hybrid working (after initial onboarding) or outside office hours
• More below.

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As a Technical Advisor you will be at the heart of our company, bridging the gap between our Engineering team and the customer. You will be responsible for the preparation and coordination of the installation of our hybrid heat pumps and therefore one of the driving factors behind our product roll-out.

You will receive extensive training from our experienced technical specialists and soon enough become an industry specialist yourself.

What you will do:

• Process all information that we received from our customers. Based on this make an assessment of how to install the heat pump in a technically sound way, without neglecting the aesthetics.
• (Video) call the customer to present your plan and gather missing information.
• Present the customer with our offer.
• Provide installers with an extensive plan and drawings on how to execute the installation. Use their feedback to improve it.
• Give feedback to our product development team to continuously improve the installability of our products.
• Together with the team brainstorm ideas on how to improve our internal processes and help us grow.
• Do whatever is needed to make our customers happy and turn Quatt into a huge success!

Job requirements

• You want to make a positive impact on the world and fight climate change.
• You have a relevant technical degree (HBO/WO) or experience.
• You are skilled and fast in working with all kinds of IT tools.
• You possess spatial awareness and an eye for detail.
• You know how to approach customers in a helpful, polite & solution-oriented manner.
• You are not afraid to work independently, make mistakes, learn from them and fix them.
• You are full of energy, eager, and capable to learn and grow.

Why Quatt:

• An opportunity to be a part of a fast-growing, ambitious startup on the mission to fight climate change.
• Personal development, freedom, and career growth opportunities.
• An open organisational culture, where you can hang out and discuss ideas with everyone, from installer to founder.
• Salary in the range between €2500-3800 based on knowledge and experience.
• Flexibility to work at the office and from home (after the initial training) or wherever you like as long as you can do your job.
• Flexibility to work outside of regular office hours for tasks that do not require customer interaction
• Everything you need to get your job done like a laptop, workstation, and tools.
• 25 days of holidays (based on 40 hrs/week)
• Travel allowance.