Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

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People Operations Manager

Posted 24 Mar 2024
Work experience
2 to 4 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Description

Our mission is to change banking for good. We can’t do that without our dedicated and passionate employees. Our People team deals with all aspects of our employee journey - talent acquisition, employee onboarding, talent management, total rewards and employee experience and culture.

The People Operations Manager will build and maintain a robust HR service and provide timely fit for purpose operational support. They will manage and develop the People Operations and Onboarding team who act as the first point of contact for our new employees and for any People questions.

Key Responsibilities:

  • Oversee all the People administration processes ensuring discretion and accuracy
  • Manage our new employee onboarding journey from offer to induction
  • Manage the relationship with our pre employment screening provider ensuring they deliver against pre-agreed SLAs
  • Own the relationship with our pension provider and other benefit suppliers.
  • Support our employees with benefit queries and manage the renewal processes
  • Manage and motivate the People Operations team who handle People administration and first-line queries
  • Help drive and embed diversity & inclusion practices into all that we do
  • Act as the SME for all People policies and processes ensuring they are maintained and managed in line with our statutory and regulatory obligations including our Staff Handbook
  • Work collaboratively with the People Partners on People projects
  • Proactively review and map out all People processes and workflows, making operational improvements where appropriate

Requirements

  • Experience in managing a People Operations function
  • Experience working in a fast-paced high growth environment
  • Experience working within financial services with an awareness of the regulatory environment
  • Ability to balance immediate and long term needs through strategic planning and prioritisation of work

Benefits

  • 25 days holiday (plus public holidays)
  • An extra day’s holiday for your birthday, taken a week on either side of the day
  • 16 hours paid volunteering time a year
  • Contributory pension scheme
  • Life insurance
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Enhanced sick pay
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a cashback scheme, a wellness platform for physical and mental health, a birthday box and weekly free coffee
  • Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme

About Us:

We are a leading digital bank on a mission to disrupt the banking industry. We’ve built an app with smart money management tools to help our customers live a healthier financial life. We also offer groundbreaking B2B banking and payments services.

Since our launch in 2014, we’ve opened almost three million accounts including 480,000 business accounts for small and medium-sized enterprises (SMEs).

We’re a fully licensed UK bank and we have the culture and spirit of a fast-moving, disruptive technology company. We’ve been voted Best Current Account for the last five years running, named Which? Banking Provider of the Year for the last two and we were the most switched to bank in 2021. We employ more than 1,800 people across our London, Southampton and Cardiff offices.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.

Starling Bank is a UK mobile-only bank offering personal, joint and business accounts. Our app helps people take the stress out of money by letting them visualise and manage their finances in real time, all from one app.

Finance & Banking
London
500 employees