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Authentication Manager

Posted 24 Mar 2024
Work experience
2 to 6 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

About the team:

We are passionate about connecting buyers and sellers around the world and creating opportunities through commerce and technology. Our responsibilities include all aspects of eBay’s business in the North American region.

Sneakers Authentication Manager

eBay is hiring a Sneaker Authentication Manager for our team based in the London area. In this role, you will be responsible for keeping up to date with the Footwear industry trends, footwear releases, and collaborations with all retailers, from sneakers to high fashion. You supervise the authentication team, ensure the day-to-day management and optimisation of the authentication team.

Ensuring that each buyer receives the best experience possible. The right candidates will have experience from managing teams, detecting counterfeits and know the indicators to confirm an item’s authenticity.

Responsibilities:

  • Management of a team of Specialists
  • Day-to-day management
  • Optimisation of process flows
  • Evaluate preloved and new products from major footwear brands to ensure their authenticity
  • Report counterfeit items with succinct and specific findings
  • Stay well-versed on current brand trends & developments
  • Be comfortable in a fast-paced facility environment
  • Achieve quality metrics and productivity goals daily
  • Proactively communicate with managers about daily activities and obstacles
  • Willingness to work in a warehouse environment

Requirements:

  • Management Experience of Specialist teams
  • Experience in a related field required
  • You are a fashion expert and have a strong sense of the category, passion for Sneakers
  • Analytical and problem-solving skills ability to research and address concerns
  • Strong attention to detail and accuracy
  • Flexibility to evolving work-flows and responsibilities
  • Excellent communication skills (both written and verbal)
  • Ability to work autonomously
  • Capacity to work on your feet for several hours & lift 50 pounds as needed.
  • Knowledge of standard operating systems, word processing, spreadsheets, Slack, etc.

Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection helps every person find their version of perfect, no matter what it is.
We equip sellers with the tools, solutions and support they need to grow their businesses and thrive.…


Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection helps every person find their version of perfect, no matter what it is.

We equip sellers with the tools, solutions and support they need to grow their businesses and thrive. We measure our success by our customers'​ success.

Our vision for commerce is one that is enabled by people, powered by technology and open to everyone. Through our investments in small businesses and commitment to innovation, we’re connecting millions of buyers and sellers around the globe, creating economic opportunity for all.

We also reach millions through specialized marketplaces such as StubHub, the world's largest ticket marketplace, and eBay Classifieds sites (e.g. Kijiji, Marktplaats, Gumtree), which together have a presence in more than 1,000 cities around the world.

FMCG
Twickenham
10,000 employees