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Senior Project Manager / Program Manager

Posted 22 Mar 2024
Work experience
2 to 4 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

  • Works with other members of Implementations/Conversions management team to establish division business strategies that align with corporate goals and objectives; effectively communicates strategies translating them into actionable items.
  • Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved.
  • Performs resource planning and allocation; supports direct reports in meeting conversion timelines and requirements.
  • Manages a staff of multi-functional and technical professionals:
  • Performance management: establishes clear performance goals that align with team, division, and corporate goals; communicates strengths/development needs; mentors and coaches team members; provides challenging assignments and opportunities for development; recognizes, rewards, and communicates individual accomplishments and contributions.
  • Staffing: approves hiring recommendations; holds direct reports accountable for staff continuity; maintains varying and complimentary levels of skills, knowledge, and abilities across multiple teams.
  • Employee relations: fosters and promotes cooperation and information sharing among team members; proactively addresses performance issues through appropriate Human Resources tools.
  • Uses knowledge of FIS’s conversion management principles and methodologies to identify, develop, and implement new processes, improve existing processes, and/or eliminate ineffective processes; holds teams accountable for compliance.
  • Uses financial and qualitative information and tools to effectively establish and manage budget and revenue goals.
  • Understands technical and functional concepts of FIS products including the interrelationships between products and technologies that support products.
  • Interacts directly with clients at a senior/executive management level, managing problem escalation and providing sales support.
  • Remains abreast of industry trends and technology standards.

What you bring:

  • Requires strong management skills
  • Requires strong organizational, team building, coaching and mentoring skills
  • Requires general business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence
  • Ability to identify, address and resolve employee related issues
  • Strong analytical, statistical and problem solving skills
  • Ability to utilize judgment in decision making process and decisions related to job tasks
  • Ability to meet tight deadlines
  • Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
  • Ability to communicate effectively with all levels of management in an organized, professional manner
  • Skill in productivity, planning and workload management
  • Ability to design, document and implement process improvements

What we offer you:

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • A broad range of professional education and personal development possibilities – FIS is your final career step!
  • A competitive salary and benefits
  • A variety of career development tools, resources and opportunities
  • The chance to work on some of the most challenging, relevant issues in financial services & technology

FIS™ is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, consulting and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more…


FIS™ is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, consulting and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing, financial software and banking solutions. Providing software, services and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

FIS has also been named the No. 1 overall financial technology provider in the annual FinTech 100 rankings. Despite these achievements, we never lose sight of the fact that it’s our clients that make us successful. That’s why FIS’ commitment to operational excellence and client satisfaction is at the forefront of our business strategies and top of mind with every decision we make.

FIS continually strives to give every client a voice and listen and respond to their needs. With a focus on innovation, new product development and enhancements, FIS is positioned to help our clients be more competitive and address their business challenges and strategic goals. We take information security very seriously and provide industry-leading secure and reliable solutions. At FIS, we are committed to protecting the assets of our clients and their customers.

IT
London
10,000 employees