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Relationship Manager - Gaming & Trading

Posted 22 Mar 2024
Work experience
2 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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The Gaming and Trading commercial team operates within the Ecommerce division of Worldpay from FIS. It is responsible for serving the payment requirements of the world’s largest gambling, forex and crypto merchants. This is the most dynamic, challenging and rewarding customer segment of Worldpay’s fastest growing business division.

We are the world’s leading payment provider offering a full-service end to end solution that encompasses global card acquiring, gateway, treasury, and alternative payment products. Our range of solutions and sector experience is unparalleled. You will be working within an award-winning team that places emphasis on professional and personal development while simultaneously meeting our demanding business objectives.

What you will be doing:

  • Be accountable for overall relationship health, cross-selling, driving merchant advocacy to grow account to full potential income for merchants
  • Developing long-term partnership with merchant through Quarterly Business Meeting and Regular Face to Face Meetings.
  • Developing a deep understanding of the customer’s business, and being an advisor and consultant on both their payment needs and their broader business agenda
  • Collaborating with merchants to drive innovation, our roadmap and an ongoing market leading Worldpay value proposition
  • Develop cross-sell opportunities and drive share of wallet growth by engaging merchants on vertical-specific roadmap and WorldPay value proposition based on thorough understanding of merchant strategy and growth ambitions

What you bring:

  • You will have an understanding and appreciation of the payments industry in particular with regard to card processing, gateway services and local funding methods.
  • Commercial experience either through new sales or account management.
  • A passion to learn and the ability to collaborate with internal and external stakeholders.

Added bonus if you have:

  • You will ideally have some sector expertise or knowledge in the gambling/gaming or trading markets o
  • A good understanding of working and selling within regulated markets and the various demands that this brings with legal and compliance.

What we offer you:

  • Excellent salary and commission along with a fantastic range of benefits including private medical cover, dental cover and travel insurance
  • Training across core financial, sales and FIS solutions and a variety of career development tools, resources and opportunities
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • A work environment built on collaboration, flexibility and respect
  • Varied and challenging work to help you grow your technical skillset

FIS™ is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, consulting and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more…


FIS™ is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, consulting and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing, financial software and banking solutions. Providing software, services and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

FIS has also been named the No. 1 overall financial technology provider in the annual FinTech 100 rankings. Despite these achievements, we never lose sight of the fact that it’s our clients that make us successful. That’s why FIS’ commitment to operational excellence and client satisfaction is at the forefront of our business strategies and top of mind with every decision we make.

FIS continually strives to give every client a voice and listen and respond to their needs. With a focus on innovation, new product development and enhancements, FIS is positioned to help our clients be more competitive and address their business challenges and strategic goals. We take information security very seriously and provide industry-leading secure and reliable solutions. At FIS, we are committed to protecting the assets of our clients and their customers.

IT
London
10,000 employees