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User Researcher

Posted 21 Sep 2022
Work experience
2 to 4 years
Full-time / part-time
Job function
Degree level
Required language
English (Fluent)

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About Atos

Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea), listed on Euronext Paris and included in the CAC 40 ESG and Next 20 Paris Stock indexes.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education, and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

The opportunity

We are looking for an experienced User Researcher to help plan and carry out research of the impact of digital services.

This role would be perfect for someone that has experience in user research in the public sector and wants to expand their opportunities throughout the public and private sectors.

You will be working with project teams from an expanding area of the business, to help define and undertake complicated research tasks in the digital environment. You will be analysing a variety of services and presenting the findings to a wide variety of stakeholders. You will understand and have experience of a range of user research methods and can choose appropriate methods for different stages of the product life cycle and situations. You may be required to travel around UK.

This is a permanent role.

Essential Requirements

  • Understanding of user centred design, design thinking and Agile working practices.
  • Research preparation including developing key research questions or hypothesis creation.
  • Analysing research findings, creating and rationalising key insights.
  • 2+ years of experience in User/Customer Experience and Digital Transformation (role will be offered based on experience/performance during the interview)
  • Have the ability to obtain BPSS clearance.
  • Experience in working within the Government Digital Service (GDS) environment.

Desirable criteria

  • Previously worked with Government agencies such as DWP, HMCTS, Home Office etc.
  • You demonstrate knowledge of the technologies used to build and operate digital services.

What we offer?

  • Attractive salary
  • 25 days of Annual leave + an option to purchase more through our Flexible Benefits
  • Flexible benefits system – exciting opportunity to choose your own benefits
  • Retail discounts
  • Pension - matching contribution up to 10%
  • Private Medical Scheme
  • Life Assurance
  • Enrolment in our Share scheme - subject to eligibility criteria
  • Unlimited opportunities to learn on our Training platforms

Atos UK is an international information technology services company.

100,000 employees