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Senior Content Editor

Posted 21 Sep 2022
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Work experience
2 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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What we do?

As Accenture, we deliver meaningful customer experiences, which is the new battleground for brands. Marketers today are expected to deliver exceptional customer experiences at the right time, with every interaction – acknowledging the individual. With accelerating complexity, delivering a cohesive brand experience remains elusive. Our Clients, especially CMO’s, are looking for expert global partners who can create, innovate, activate and scale marketing operations programs that deliver increased impact, powerful customer experiences and marketing-led growth.

Working within our team…

Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.

As part of Accenture, you'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. Here, you’ll match your ingenuity with the latest technology and thinking to make incredible things happen.

If you’re looking for an exciting and challenging career, working in a vibrant environment, with access to world-class training from our global network of experts, this could be the role for you. As part of our global team, you'll not only have access to cutting-edge technologies, but will have the opportunity, on an ongoing basis, to develop a wide range of new skills on the job – always learning, always evolving.

Role Overview:

Reporting to the Team Lead, the Senior Content Editor is responsible for the supporting the Team Lead in delivering the key projects through the team as well as managing a team of Content Editors.

They will be responsible for key projects within the Content Editing team, leading global builds and managing editors working on the relevant market level builds, supporting as required. As such excellent knowledge of the JLR Websites and Content Management System – Tridion, is required.

They will show good team management ability alongside technical knowledge, supporting and developing team members, running team meetings and performance reviews under the guidance of the team lead. They will also be required to lead training for new starters to the wider team or their specific team. As such they need to show an enthusiastic and professional approach to team management.

This role is key in being able to demonstrate that the Content Editing team is seen as one that is seen as high-performing: delivering a high-quality output, on-time, in a collaborative way.

Responsibilities:

  • Responsible for supporting the Team Lead and acting as the direct manager of a high-performing content editing team to deliver content to a client’s global websites
  • Lead global builds and more complex builds, working as an editor for global and market builds as well as managing the team working on the associated project.
  • Responsible for promoting policies and procedures across the team either technical or general office
  • Ensure that we have in place the right technical steps for delivery. Preparing adequately for launches, maintaining and monitoring freezes and embargo protecting content.
  • Help run training sessions within the team (either the wider team or their own team), identifying when these are required and sharing their knowledge
  • Help with resourcing and planning, reporting back on the status of their team’s capacity and projects
  • Assign out work to their team members via the Jira ticketing system
  • Being an approachable go to for technical knowledge as an expert editor within the team
  • Connecting the team between other departments from Product to PM’s and Helpdesk where required
  • Be an initial escalation point for any issues and ensure that members of the team know they can come to you
  • Responsible for escalation of risks or issues from the team which will affect project initially to the Team Lead or further if required
  • Responsible for the global reputation of the team as a senior member
  • A want to lead and inspire the team and especially new Content Editors, leading by example with both quality of work and overall professionalism in the business
  • Giving actionable feedback and guidance to team members in line with the expected standard of work and professionalism
  • Delivery useful and actionable performance reviews and team meetings with their direct reports
  • Be pro-active in improvements for their team and the wider team, but with an eye on the impact of any of these changes

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Qualifications

Person Specification

​Experience/Skills:

  • Right first time ethos
  • Quality approach to delivering objectives
  • Strong communication skills
  • Strong supervisory skills
  • Able to co-ordinate workload and manage multiple, potentially conflicting objectives across a diverse team
  • Able to operate effectively in a global environment focused on delivering goals to a high quality
  • High level of Experience of using SDL Tridion or a comparable Content Management Tool
  • Understanding of UX/UI in relation to the Jaguar and Land Rover websites

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Please note, the work location for this role will include a mix of working remotely, onsite at a client or in an Accenture office or center.

Accenture solves our clients'​ toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations.

Management consulting
London
7,000 employees