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Teamlead KYC Service Center Wholesale NL

Posted 25 Mar 2024
Work experience
0 to 7 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Are you the inspiring Team lead with in-depth KYC knowledge? Who is able to support the analysts in our CDD teams in their growth and aspirations? Then you’re the one we are looking for!

As a Team lead at the KYC Service Centre Wholesale NL, you lead by example and provide overall leadership and oversight of your CDD team. You inspire the analysts in your team on a daily basis to get the most out of themselves. Together we ensure that we have insight into who our customers are, to prevent money laundering and terrorist financing and to protect the bank’s reputation.

You & your role
Our teams prevent our services from being misused for criminal activities such as money laundering, fraud or terrorist financing, and to ensure that we know all our customers well. Through your expertise and enthusiasm you bring the team to a higher level and keep your focus on continuous improvement. You are the inspiration for your team. Every day you know how to challenge your team to do it a step smarter or better. You love to make an impact.

Book results

  • You are responsible for the direct management and coaching of a team of 10-12 CDD analysts in a learning and dynamic environment.
  • Under your leadership, the team develops on content and skills that enable them to successfully complete assigned customer surveys on time and with the required quality. You do this, among other things, by being the point of contact for the analysts, because you are a substantive expert in the field of CDD.
  • You work closely with the other Teamleads and Managers of KYC Service Centre Wholesale NL. In addition, you maintain contacts with all relevant stakeholders.

Facts & figures

  • 36 hours per week.
  • International environment with over 20 nationalities
  • 43.822 Rabobank colleagues around the world

Top 4 responsibilities

  • You take care of drawing up the planning and division of work (in cooperation with one of the senior members in the team) and are responsible for the entire operational course of events and the realization of team objectives.
  • You are responsible for following the processes correctly and take the initiative to continuously improve.
  • You are responsible for the engagement of the employees in your team.
  • You inspire and motivate employees to (continue to) develop, creating a team that can and wants to use growth opportunities.

Together we achieve more than alone
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at KYC Service Centre.

Nico van Doorn, Manager KYC Wholesale Europe: “We believe in strong professional teams with people from different backgrounds. With over 20 nationalities in our department we believe it is very important that our colleagues feel at home in their team. We are therefore looking for people who like to help our teams grow every day. It’s just one reason why people like working within our KYC Service Centre.”

The 30 analysts in our KYC Service Centre are servicing the Wholesale business for region NL. Working together is the way we work; as 1 result-driven team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

You & your talent

  • A completed university or hbo education, preferably in the financial-economic or legal field.
  • Concrete experience in conducting CDD research. This substantive CDD experience may also have been gained in the role of Compliance Officer or Auditor.
  • Knowledge of primary banking processes, products and systems.
  • Experience in operationally managing and (substantively) coaching a team in a result-oriented environment.
  • Good command of Dutch and English language in word and writing.
  • Bouncing along in changing situations (Agility).

This is what we offer you

  • A gross monthly salary between € 4.537,38 and € 6.481,96 (scale 10) based on knowledge and experience.
  • Combination of working from home and in the office. Where you get a work-from-home allowance and /or compensation for commuting.

This is a selection of the terms of employment for a Teamlead KYC Service Center Wholesale NL based on a 36-hour working week. All terms and conditions of employment can be found on rabobank.jobs/nl/arbeidsvoorwaarden.
You & the application process

Respond to the vacancy Teamlead KYC Service Center Wholesale NL

  • Questions about the position? Nico van Doorn (Manager KYC Service Centre WR NL) via nico.van.doorn@rabobank.com
  • Questions about working at Rabobank and the procedure? Moniek Peeters (Corporate Recruiter KYC) via Moniek.Peeters@rabobank.nl
  • The application procedure consists of an individual online assessment and two (virtual) interviews.
  • An assessment of reliability is part of the procedure.
  • The answers to frequently asked questions can be found on rabobank.jobs/nl/veelgestelde-vragen.
  • We respect your privacy.

Rabobank is a cooperative bank with a mission. Together with our stakeholders, we have been dedicated to creating a future-proof society and tackling major societal challenges for 125 years. In the Netherlands, we serve retail and corporate clients; globally we focus on the food and agriculture sector. Our starting point is: together we can achieve more than we could individually.

Finance & Banking
Utrecht
Active in 37 countries
43,000 employees
70% men - 30% women
Average age is 31 years

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