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Senior ERP Project Manager

Job Work from home
Posted 16 Sep 2022
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Work experience
2 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Here at Serco, we are seeking a Senior ERP Project Manager to take full responsibility for the definition, documentation and successful completion of complex projects. These projects have a significant business, political and high-profile impact.

You will ensure that effective project control, change control, risk management and testing processes are maintained. You will also monitor and control resources, revenue and capital costs against the project budget and manage expectations of all project stakeholders.

This role will involve overseeing all internal delivery teams as well as any external partners/suppliers delivering as part of the project and is positioned within the Build and Run functions of the MyTechnology team.

As part of this you’ll:

  • Manage the delivery of large and complex IT work-packages requested as part of a wider Business Project/Programme or as standalone projects
  • Ensure that IT deliverables are to the required standard of quality, within the constraints of time and cost
  • Be responsible for managing budgets, providing accurate financial workbooks in line with the Serco financial cycle
  • Manage delivery partners/suppliers to ensure they deliver in accordance with the contracts’ (SLA’s)
  • Hold responsibility for planning Service Acceptance and working with Operations team to ensure ready-for-service is achieved
  • Support project boards as required by the business or chairing project boards for internal projects, chairing delivery team meetings (or Scrums) as required

What you’ll need to do the role:

  • Significant SAP and project management implementation experience
  • Previous exposure to IT Change and IT projects as an IT Project Manager
  • Strong experience in dealing with senior business users, determining delivery scope and priorities as well as resolving issues
  • Knowledge of MS Project, SAP ECC, ECC HCM, SRM and SAP Analytics Cloud
  • Foundational understanding of Systems Integration, Systems Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design
  • Proven history and track record of completing quality Technology projects on time, as well as a proven track record in coaching and mentoring others to success
  • Knowledge of application development and system architecture
  • Must be willing to undergo BPSS security clearance. In some cases, SC may be required

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

  • Bonus scheme
  • Private medical insurance
  • Company car
  • Flexible working considered
  • Pension – 6%
  • Childcare vouchers
  • Bike4Work scheme
  • Employee Assistance Programme
  • Chance to contribute to innovation in the public services
  • A company passionate about diversity and inclusion

The services we provide are often of critical importance to the communities and nations we serve.
Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of...


The services we provide are often of critical importance to the communities and nations we serve.

Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. Sometimes we are supporting people at troubled times in their lives, be they unemployed, refugees fleeing persecution, or in prison. In other parts of our business we are running some of the most advanced train services in the world, delivering essential support to armed forces, keeping hospitals safe and running 24x7, and providing environmental services.

Serco is a business where people and values matter. We have a strong public service ethos, and we employ people who want to make a positive difference to other people’s lives. We operate in North America, UK, Europe, Middle East, Hong Kong, Australia and New Zealand, and we encourage people to develop their careers moving both between different businesses and countries.

And as a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled leaders is insatiable, and few companies can offer as many opportunities for people to grow their careers.

We are looking for people to join Serco who share our desire to make a positive difference, the confidence to work as part of a team, the insight to spot the opportunity to do things better, and, importantly, the ability to take the initiative and put great ideas into practice wherever they are needed.

IT
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50,000 employees