Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

This opportunity has expired. It is therefore no longer possible to like or apply.

See similar opportunities instead

Customer Experience Specialist (French)

Posted 25 Mar 2024
Work experience
1 to 3 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
French (Fluent)

Your career starts on Magnet.me

Create a profile and receive smart job recommendations based on your liked jobs.

Job description

Start your new career abroad today!

  • Have the adventure of a lifetime in sunny Valencia
  • 360 days per year of the sun in Europe’s most attractive city according to Lonely Planet
  • +140 colleagues in Valencia from all around the world
  • Amazing company activities, events, parties, and many more!
  • Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever
  • Free Spanish & Dutch classes
  • Breakfast and Lunch is on us!
  • Become part of our Growth Program, with plenty of job opportunities

Customer Service Agent

Ready for the adventure of a lifetime? Join Helloprint's Customer Experience center in Valencia! From here, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new colleague in our French team. Passionate people about helping our customers, that love to provide excellent service, and that are looking for a challenging environment with motivated and ambitious people.

What will be your responsibilities?

  • You are the first contact for our customers via phone, email, and chat;
  • You help customers find the right product and service by proactively helping them online and offline;
  • You provide service with a smile and practice our most important core value: ‘The Customer Always first’

Do you think you are the missing piece of the puzzle? Keep reading!

Job requirements

What are we looking for?

  • You are fluent in French;
  • A bachelor or academic level;
  • Super customer-friendly attitude and enjoyment when being in touch with customers;
  • A dynamic and flexible personality;
  • A real team player and great addition to our amazing team;
  • Solution oriented mindset and you excel in problem-solving in a creative way;
  • Experience in Customer Service or with Adobe InDesign skills is a plus!
  • The willingness to relocate or currently already Valencia based.

What we offer:

  • A unique challenge at a fast-growing European e-commerce company;
  • The adventure of your lifetime in sunny Spain;
  • A great community of more than 140 like-minded young professionals in Valencia from 36 nationalities;
  • Opportunities to grow personally and professionally, even into our Leadership Team. We don’t look for age or background, if you are extremely good, you will grow quickly;
  • Support with Spanish administration processes and relocation;
  • The best events and Friday drinks;
  • Free Spanish & Dutch classes;
  • Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever;
  • Breakfast, Lunch and healthy snacks are on us. Enough to keep you going all day!

Bij HelloPrint bouwen we het grootst platform voor gepersonaliseerde print producten ter wereld.
HelloPrint is officieel erkend als een Great Place to Work en met een gemiddelde leeftijd van 30 jaar zijn wij dé plek om jezelf hard te ontwikkelen. In het hartje van Rotterdam zit ons hoofdkantoor en in het zonnige Valencia zit onze Customer Experience Center.

Other
Rotterdam
Active in 13 countries
60 employees
50% men - 50% women
Average age is 30 years

What employees are saying

Pedro

UX & IT

Pedro

“HelloPrint really makes me feel like the sky's the limit, be prepared to work with brilliant people that are the best at what they do and make you grow at a speed that I never thought possible. Go fast break things, that’s the motto for the techies in the company! “

Isabelle

Sustainability

Isabelle

“At HelloPrint you are forced to get out of your comfort zone. And that’s where the real magic happens! And who doesn’t love magic?"