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We’re looking for a Customer Success Manager to join our team in Amsterdam. To be successful in this role you should be passionate about Customer Satisfaction. A high satisfaction rate is key to drive long term and sustainable company growth and be able to reliably deliver.
Get to know the team
As a Customer Success Manager based in the Amsterdam office you will be part of the Global Customer Success team and will be responsible for setting EVBox Dutch and International Customers for success ensuring that we quickly achieve their desired outcomes and exceed their expectations. You will continuously drive Customers’ satisfaction and loyalty to increase repeat sales.
For more information, check out our YouTube video "#10YearsofEVBox | What will your story be?"
What you'll be doing
You will work on Setting-up Customers for success. Drive a high level of conversion and keep churn low. Secure and increase repeat sales.. You will work from our office in Amsterdam and report to the Senior Director Customer Success.
Want to help create a sustainable future of transportation that’s better for everyone? If yes, then take a look at what your role with us will entail.
Your main responsibilities will include, but aren’t limited to:
What You'll Bring To The Team
Technical Skills/Hard Skills
We want you to demonstrate
Additional Benefits We Bring To The Table
Mobility has reinvented the way we do business and given us the freedom to travel farther than ever before - but it has come at a price. Electric mobility can help reduce transport's impact on the environment.
Since 2010, our electric vehicles charging solutions have helped thousands of forward-thinking businesses around the world adopt electric mobility. By 2025, our customers and partners will have helped us install 1 million charging ports to make transport cleaner and more accessible.
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