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Marketing Automation Specialist

Posted 2 Oct 2022
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Work experience
1 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Fintech scale up for EV Charging is looking for a Marketing Automation Specialist!

About the role:

As a Marketing Automation Specialist, you will strengthen the Marketing Automation team. Together with your colleagues, you will optimize and automate our Customer Journeys for our different target groups. You will work closely with Customer Support and Customer Success to continuously improve the customer journey and provide our customers with an energetic experience. Your mission? Providing our customers with the best experience by applying marketing automation in the right way. We use Intercom and Hubspot. These tools have no secrets for you and you are curious to make the most of the possibilities every day.

Your responsibilities include:

  • Collect and analyze data to gain insight into the Customer Journey;
  • Promote and implement process improvements;
  • Co-ordinate projects where you proactively gather input from our Success Managers and Support Agents;
  • Developing persona’s and Customer Journeys;
  • Writing the right content and applying the right tone-of-voice;
  • Setting up and optimizing Marketing Automation in tools such as Huspot, Intercom etc;
  • Delivering the best customer experience! You monitor the incoming reviews and switch to Support to make dissatisfied customers happy again.

What we expect:

  • HBO/WO work and thinking level;
  • Minimum 2 years experience in a similar position;
  • Experience with tools such as Hubspot and Intercom is an advantage;
  • Good command of the Dutch and English language in word and writing.

What’s in it for you:

  • Flexible working;
  • 8% Pension allowance
  • Travel allowance or an electric bicycle;
  • A MacBook Pro;
  • Unlimited vacation days: You have to recharge too!
  • Daily lunch and drinks at our own E-Flux bar;
  • Development opportunities;
  • A young dynamic ambitious team. Besides hard work, we like to have fun with social events and teambuilding activities

About E-Flux

E-Flux is a fast-growing company that is active in the dynamic market for electric driving. We offer a unique eMobility platform for companies involved in electric mobility. With our inventive invention, companies can manage their charging stations, users and services from one online environment. Currently our customer base consists of more than 50,000 users and that number is growing fast! Our goal and possibly your new mission? Becoming the largest independent eMobility platform in Europe and the USA and we could use your help with that!

Do you want to strengthen our team? Then apply immediately below. Or call us if you want to know more.

E-Flux is a technology company that builds the online infrastructure to power EV Charging. We set out to build an independent eMobility platform - partnering with manufacturers, distributors and installation companies. This allows our users to - Feel Free - and get the highest value experience for their needs.
More information: www.e-flux.nl/en/

Other
Amsterdam
Active in 8 countries
60 employees
60% men - 40% women
Average age is 25 years

What employees are saying

Michael van Schaick

Customer succes manager

Michael van Schaick

Binnen E-Flux staat keihard groeien / werken centraal, maar daarnaast maken we ook graag samen plezier. Iedere dag doen we allen ons best om de beste service te bieden aan klanten en partners.

Floris

Customer Support Agent

Floris

E-Flux is een jong bedrijf met serieuze professionals. Samen wordt er hard gewerkt aan één gezamenlijk doel. E-Flux heeft een open gezellige bedrijfscultuur. Tevens biedt E-Flux verschillende doorgroeimogelijkheden en staat persoonlijke ontwikkeling centraal.