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Who are we?
British Gas Business (Centrica Business Solutions) is part of Centrica plc. We are a global energy and services company, dedicated to satisfying the changing needs of our customers. We provide a range of energy services, solutions and technologies which help our customers improve their energy resilience and costs to help move them towards a lower carbon future.
As the pace of change continues to accelerate, we respond by focusing colleagues and technology on helping businesses to use energy more efficiently and sustainably.
What is the role?
You will be in a pivotal, senior sales role, part of the Enterprise - Direct Sales team, focusing on larger strategic Enterprise customers (spending between £100k to £5m each year on energy).
You will be nurturing and improving existing business customer relationships, ensuring regular customer contact and satisfaction is maintained, as well as upselling/cross selling other products and services to them, including, but not limited to; renewable energy, energy insights technology and solar PV solutions.
Your responsibility will also include supporting us by growing Centrica’s (British Gas Business) direct presence in the Upper Enterprise business sector. Working with the help of other teams and stakeholders, you will be required to secure new business customers for British Gas Business - selling energy supply contracts, energy services & products, and an account management model which really focuses on providing the right level of support for each client.
Accountabilities
Experience and Technical Competencies
How We Look After You:
At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap across the technology sector and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!
Our purpose is to satisfy the changing needs of our customers in a rapidly evolving energy world.
"There are three shifts driving change in the energy market and in our business: decentralisation of the energy system, customer power and digitalisation. Our strategy means that Centrica can react quickly and flexibly to these changes, and is strongly positioned to meet the needs…
Our purpose is to satisfy the changing needs of our customers in a rapidly evolving energy world.
"There are three shifts driving change in the energy market and in our business: decentralisation of the energy system, customer power and digitalisation. Our strategy means that Centrica can react quickly and flexibly to these changes, and is strongly positioned to meet the needs of our customers, now and in the future."
Iain Conn, Group Chief Executive
These macro-trends are driving changes in the energy landscape:
Decentralisation - Globally, as we pursue lower carbon and more efficient solutions, the energy system is becoming decentralised with more technologies available and viable, close to the customer.
Digitalisation - Technological developments, both physical and digital, are accelerating the pace of change. Capability in these areas is key to keeping up with customers and their changing needs.
Power to the customer - As a result of increased choice and alternatives, the customer is becoming more powerful. Owning the relationship with customers and satisfying their needs is critical to our success.
These trends demand we deliver more decentralised technologies and propositions, stronger digital capabilities, and give our customers a better and more personalised service.
That’s why we’ve put ‘satisfying the changing needs of our customers’ at the heart of our strategy.
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