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Support Engineer

Posted 13 Aug 2022
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Work experience
2 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Join our Trading Support team!

While our developers are on a mission to design the in-house trading software, and our traders are making All Options a leading liquidity provider, there is a role to connect these two, provide the front line support and keep all systems running. Once you’re here, you work closely as a team with traders, developers and IT, absorbing and sharing the knowledge about all three. You place emphasis on the system reliability and minimal downtime from any trader’s problem. We are autonomous and independent, not restricted by long procedures and legacy systems, and the most important – we own our results.

Responsibilities:

As our Trading Systems Support Engineer, you will:

  • provide technical support to our trading teams;
  • be in charge of the systems that drive our trading activities;
  • handle the system related issues, solving the most on spot and passing the rest to other experts;
  • perform the changes, coordinate the upgrades and be in contact with relevant 3rd parties;
  • optimize wisely and automate support where it can be done, delivering new ideas and improvements when responding to incidents;
  • develop good trading knowledge and combine it with system and development expertise.

REQUIREMENTS

Requirements:

  • Bachelor degree in any tech or software related field or equivalent work experience;
  • 2+ years of experience in Customer support preferably in IT or Software related industry;
  • Experience with Linux OS and command line (2+ years), basic programming experience in Python;
  • Nice to have: interest in Database technologies (SQL, REDIS, INFLUX, Mongo-DB). Basic understanding of financial markets and instruments.

Your Characteristics:

  • Accurate, analytical- and quality-minded;
  • Ability to work in stressed conditions at busy market moments;
  • Desire to help and support systems, people and the business;
  • Proactive working style in an informal environment;
  • Team player;
  • Good communication skills;
  • Fluency in spoken and written English.

Who we are

All Options is a derivatives trading company established in 1998. We are a market maker firm with a major presence on European and growing presence on non-European equity derivatives markets, specialized in trading options of listed financial instruments. We are a non-hierarchical, informal organization, continuously looking for improvements and growth. Our office is situated on the Kloveniersburgwal, in central Amsterdam. Every employee has a high impact on our results, which is both challenging and rewarding. At All Options, we ask you to proactively influence decisions and make a difference. This means a demanding but exciting career opportunity for a professional who’s aiming for a steep learning curve and being rewarded with development opportunities and an attractive remuneration package.

We offer

  • We offer you a great working environment in a very inspiring office in the city center of Amsterdam but also the opportunity to work remotely, providing full home set up.
  • We are 70 colleagues, 13 different nationalities in a very dynamic atmosphere.
  • We offer a competitive remuneration package with bonus opportunity, pension and healthcare plan.
  • To support staying healthy we offer a bicycle plan, a wellbeing allowance and high quality In house lunch.
  • Contact

Ready to start working in a great team? Apply today!

All Options is a derivatives trading company established in 1998. We are a boutique market maker specialized in trading options of listed financial instruments. We have a major presence on the European markets and growing presence on the US equity derivatives markets.
We are a non-hierarchical, dynamic firm with short communication lines. We have an open and informal working atmosphere. We...


All Options is a derivatives trading company established in 1998. We are a boutique market maker specialized in trading options of listed financial instruments. We have a major presence on the European markets and growing presence on the US equity derivatives markets.

We are a non-hierarchical, dynamic firm with short communication lines. We have an open and informal working atmosphere. We have a flat structure; therefore we are not hampered by bureaucratic processes.

Due to company size our contributions are visible and tangible. We value critical thinking, creative solutions and innovation. We are all able to proactively influence decisions and make a difference. Every employee has a high impact on our results, which is both challenging and rewarding.

Finance & banking
Amsterdam
60 employees

What employees are saying

Ruud

Senior Trader

Ruud

As Senior Trader the most important things I do are spotting and trading opportunities. At the same time I have to keep track on what our junior traders do and guide them. What I like about this work is that you see immediate results of your actions....

Deepti

Junior Trader

Deepti

I work with the Single Stocks team as Junior Trader. As part of my job, I try to identify what positions to take on, what’s a good or bad trade and what strategies work best. There is a lot of learning on a daily basis in this...