Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

This opportunity has expired. It is therefore no longer possible to like or apply.

See similar opportunities instead

Customer Success Manager France

Posted 22 Mar 2024
Work experience
3 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
French (Fluent)

Your career starts on Magnet.me

Create a profile and receive smart job recommendations based on your liked jobs.

Your Channajob

Channable has a great product that has already been proven in various markets. Our largest market is the Benelux, however Channable is becoming more and more successful internationally, including the French market. This will be your playing field. It is up to you and the regional team to make this an even greater success. You will be responsible for our French customers, including major brands that you could encounter in a shopping street. You are the main point of contact, the Channable expert and you know how to amaze them over and over again with your excellent knowledge and commercial skills.

Your Channachallenges

In a nutshell: you'll get the chance to build up your network and talk to both owners of small webshops, marketers of famous international brands and digital marketing agencies. You'll help them using our solution successfully, so you'll be their trusted and unmissable advisor. Furthermore, you will:

  • Own the complete lifecycle - you ensure customers are satisfied and become Channable ambassadors by providing a mind-blowing onboarding, demonstrating the tool and its newest features and train our partners and customers to increase engagement;
  • Develop strong relationships with existing clients, partners, and other key stakeholders. You’ll gather their feedback to make our solution and service even better.
  • You'll regularly meet with clients and partners via phone or Google Meet and in person from time to time. A few times per year you’ll attend external exhibitions and fairs to build up your network and increase our visibility;
  • Perform Quarterly Business Reviews with key decision-makers and develop upsell opportunities fitting their needs and goals;
  • Build your network to identify opportunities for blog posts, success stories, and webinars with both partners and customers and collaborate with the marketing department.

Who are you?

  • You have at least 3-5 years of commercial experience in Customer Success, Account Management, or Sales . Experience in the fields of SaaS, e-Commerce or digital marketing in the French market is a huge advantage, but not required;
  • You have a professional attitude and a strong drive to keep your clients satisfied.
  • Building relationships and providing excellent service is your second nature. You are outgoing, well-spoken and perfectly organized;
  • You speak French on C2 or C1 level and you are familiar with the French business culture;
  • With your open-minded and positive attitude, we will soon see your added value to the team.

Practical requirements

  • You have a Bachelors’ or Masters’ degree, preferably in the field of Economics, Business, Communication or Hospitality.
  • You are living in The Netherlands, travel distance to our HQ (Utrecht)
  • You are open to travel abroad for a couple of times per year (mostly France)
  • You are available for at least 36 hours per week, preferably 40h/w.

Channable is the ultimate tool for feed management and SEA automation.
Online based product data feed tool powerful enough to create, optimize and export your feeds to over 2500 comparison websites, affiliate platforms and marketplaces.
Channable's SEA tool offers the chance to easily automate Google Ads (Google AdWords) and Microsoft Advertising (Bing Ads) with rules and dynamic variable fields, for ultimate quality scores and performance.
Channable: simple, quick and effective.

Marketing & Communication
Utrecht
88 employees