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What we do
No matter if you’re the biggest sports fanatic, have a ‘minor’ shoe addiction or you own just one pair of sneakers, you know that finding the “perfect” shoe can be challenging. We’re here to help people find that perfect shoe every single time. We have created a way to make a 3D scan of your feet and match that profile with our own (and the world’s largest) database of 3D-scanned shoes. Our goal is to inspire people to do what they love in maximum comfort, whether it’s running a marathon, dancing all night or simply going for a stroll in the park. As an employer, we strive to translate this philosophy into a happy and balanced lifestyle for all our team members, giving them the opportunity to grow and thrive while doing what they love. Like our concept? Read more about it here!
The fit we hope to find
SafeSize is expanding! And we are looking for a French speaking, driven and energetic Delivery & Success Manager to help our customers, foremost in France and Belgium, but could be anywhere in the world. You will be part of the Operations team and you will be responsible for successfully implementing our solutions with our retail customers, making sure our solutions are running in the best possible way, and driving their KPIs to the highest level.
We are looking for someone driven by an urge to serve and help customers, with experience in the world of retail, an interest in the latest technology and of course a healthy dose of love for shoes, fashion and sport! Since you will be the spider on the web and the main communication point for many internal and external stakeholders, you will need outstanding communication and coordination skills. Every project can be different, so you need to be able to familiarize yourself with complex content in a short amount of time.
What you'll do
The role of Delivery & Success Manager entails two parts: implementations delivery management and customer success management.
Delivery Management
Success Management
What SafeSize offers you
Being a great employer is important for SafeSize. We strongly believe in social impact (doing things right AND doing the right things) and offering our employees an awesome experience is a crucial element of that. We see fun and engagement as two core ingredients of a successful team. We encourage our people to find their passion within work and create an inspiring environment for our team, so everyone can excel and continue to grow.
A sneak peek into our perks:
Be a force for good - Foster passion & fun - Dream big, start small, learn fast - Take ownership
Build trust and lend a helping hand
Who you are:
What you bring:
With our proprietary 3D foot scanning, 3D shoe analysis, and machine learning technologies, we can offer a unique Personalized shoe and insole recommendation in-store or online.
With more than 1000 retail customers around the world, we are the market leader in the fast-growing Personalized Fit market, helping more than 2 million consumers every year find or customize the right shoe at the right size for a Perfect Fit anytime, anywhere.
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