Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

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Customer Success Associate

Posted 25 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Degree level
Required languages
English (Good)
Dutch (Fluent)
Start date
1 July 2018
Deadline
4 Jun 2018 21:59

Your career starts on Magnet.me

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You will be working from our HQ in Rotterdam - in a real startup environment. You will be part of a young and dynamic team of 30 Magneteers who work hard every day to disrupt an industry. We are offering a unique opportunity to be a part of our adventurous journey and an internationally operating tech startup. In this environment, you will gain valuable experience in several fields and help build something long lasting.

Job specific responsibilities / tasks

  • The first line of contact for incoming matters through online channels
  • Assist the account managers in their commercial and administrative activities
  • Making sure that the team delivers successful solutions for our clients based on their needs and objectives
  • Execution of promotional activities for our clients
  • Contribute to commercially related projects

Requirements

  • Loves to work in a dynamic and creative startup environment.
  • HBO graduate
  • Recently graduated (max 2 years of working experience)
  • Commercial and/or customer service experience is a plus
  • Flexible attitude towards work
  • Accurate & organised
  • Fluent in Dutch (in speech and writing)
  • Preferably fluent in English (in speech and writing) as you are working in an international environment

We expect you to play an important and supportive role in our account management team, you’ll be the 'go-to' guy or girl for the account managers who service Dutch and British clients. You will contribute to our number one goal: quality management to meet customer needs so that we can exceed our clients’ expectations. By making sure that we work in the perfect conditions, the team is able to meet the targets we set as a company.

What we offer

  • A competitive base salary and result based bonus scheme
  • Secondary benefits: Travel expenses and other reimbursements, suitable hardware, free gym subscription, pension scheme
  • A learning environment
  • Ping pong table, Nintendo Wii U, massages and many other perks. A great team you’ll have lunch with daily, Friday drinks and summer (or mid-winter) BBQ’s.

If you're interested in this job, please enclose your motivation letter (written in English), to your application.

Magnet.me is the #1 career network for students, graduates and employers in the Netherlands. Magnet.me uses AI to empower every student to build a network of interested employers and to discover jobs based on their profile and preferences. Companies use Magnet.me to establish meaningful connections with young talent and to fill their internships and jobs without hassle. More than 300,000 students and 5,000 companies, from multinationals to startups, are currently on the network.

IT
Rotterdam
Active in 2 countries
33 employees
70% men - 30% women
Average age is 27 years

What employees are saying

Bette Donker

Data Analyst

Bette Donker

I really like that everyone at Magnet.me is very open and works hard towards a common ambitious goal. As a Data Analyst, I monitor our marketplace to provide insightful data for informed decisions. This role challenges me both strategically and technically, which stimulates me to keep on learning!

Mike Rovroy

Product Designer UX/UI

Mike Rovroy

What I love about Magnet.me, is its versatility. We have a great mix of creative marketeers, a helpful support squad, typical Delft developers, and customer-oriented sales people. Everyone adds something, especially to the great atmosphere during Friday afternoon drinks.