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Delivery Manager

Posted 22 Mar 2024
Work experience
2 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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As Delivery manager at Emakina your core mission will be to lead an integrated team with highly skilled project managers. The focus will be on growth projects (growth projects are our digital marketing projects, ranging from Data to CRO to CRM to Content). You will have a client facing role and you will be end-responsible for the processes on these projects. Together you are helping our clients with growth, revenue and achieving their ambitions.

You will build trust and credibility both with the client and team members as the partner for driving growth and the leader in running effective growth programs.

What you will do

Operations: Ensure the seamless and timely execution of all Growth client deliverables, while implementing a way of working over all different team, to keep things running smoothly as we scale and achieve top tier results for our clients

Management: Support and lead our Growth Project Managers team with daily operations in projects and processes.

Management Teams: As a member of the Growth Services Management Team (MT) you will be reporting back on internal processes and important client updates. As part of the Delivery MT, you will report back on all Growth project statuses to the other departments.

Sales, Marketing, and Client Success: Collaborate with team leaders to ensure systems and processes integrate with the bigger picture and vision and are scalable. Contribute to client pitches (pre-sales activities) to ensure planning, budget and way of working are coherent with the overall offer. Also involved in other client meetings.

Team: Work with the team to delegate responsibilities and create a culture of ownership and accountability. Keep an eye on the Growth PM team billability and resource needs within the Growth department.

Join us if you have

  • Strong leadership ability with a focus on accountability and proactivity
  • Experience with setting a department wide way of working
  • Previous experience as a delivery or project manager in a digital agency
  • Ability to anticipate needs, think critically, and offer solutions
  • A wide degree of creativity to resolve problems
  • Strong personality

We’re a lucky bunch.
The place we work at is the ultimate combination of two worlds. We’re a tech-friendly agency AND we work for big international brands like Wolford, Rituals, and HEMA. We earned their trust as a strategic partner in digital transformation. We solve their most complex digital problems. We’re talking major, long-term projects – developed in-house with mind blowing budgets to match – creating new customer journeys at the very core of our clients’ business.

IT
Amsterdam
Active in 20 countries
250 employees
50% men - 50% women
Average age is 36 years

What employees are saying

Katie Yung

Marketplace Operations Specialist

Katie Yung

From the start, I have felt supported in every way. They truly care about the employees. It's never boring because we have clients from diverse backgrounds and I learn a lot. There is an opportunity to grow, based on what you want. Taking small steps, you discover your full potential along the way!

Smriti Purohit

Marketplace Operations Specialist

Smriti Purohit

A fun and supportive environment! From day one, I’ve gotten a chance to work on a range of exciting projects from a diverse group of clients. You have the opportunity to grow and pave your path. When you run into a problem - you’re surrounded by supportive colleagues who are ready to help!