THIS IS YOUR JOB
In this important role you are the Assistant to Effectory's Client Succes Teams. You support them- from start to finish - in the operational execution of the projects within the team. You help prep questionnaire designs, make benchmarks, prepare communication materials, build stunning presentations and analyze the data. You're also responsible for keeping the CRM system up-to-date, taking care of the contracts and invoices and managing the agendas of the team's Consultants. It is your job to make sure that the Consultants of Effectory have their hands free to do what they do best: advising clients. Finally, as an assistant you will help organize Effectory events for the Customer Success teams and for Effectory wide. Though this role requires a high level of ownership, you are not alone: you will be part of a supportive and enthusiastic team of other Customer Success Assistants.
THIS IS YOU
You are eager to get the job done accurately (very important!) and swiftly; action and result make you happy! Helping others do the best they can gets you out of bed in the morning. You love data, research and analysis and aren’t afraid of a software system or two. Bonus points if you are interested in how our products & services improve the working world.
You have experience with administration and are good with Powerpoint and Excel. You are customer minded and are not the kind of person who waits for instructions. Since a part of the customers you will be working on are international customers, you write and speak at least C1 level English. Your Dutch should be fluent as well. We’re looking for someone who is available at least 2 days a week (16 hours).
THIS IS US
Effectory – Europe’s leading provider of Employee Listening solutions – is a thriving company with more than 200 entrepreneurial, young and ambitious professionals who help organizations to collect feedback and ideas from their employees. Our mission is to make the working world a better place. Based in the center of Amsterdam, Munich, Malmö and Cape Town, our multi-disciplinary and self-managing teams collaborate with more than 1.200 clients in over 110 countries in industries as varied as Retail, Production, Business & Financial Services and Non-Profit.
We believe a diverse Effectory is a better Effectory, but we're not there yet so we strongly encourage diverse profiles to apply!
Europe’s leading provider of Employee Listening solutions is a thriving company with more than 220 entrepreneurial, young and ambitious professionals who help organizations to collect feedback and ideas from their employees. Our mission is to make the working world a better place. Based in the center of Amsterdam, Munich, Malmö and Cape Town, our multi-disciplinary and self-managing teams collaborate with more than 1.200 clients in over 110 countries.
''I feel motivated when I am doing something that is very valuable for our society. I want to do something that is valuable for our society. That is why I work at Effectory.''
''Effectorians are very welcoming and open minded. They have a great work ethic and like to have fun''