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Team Lead

Posted 26 Jun 2022
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Work experience
4 to 7 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
Dutch (Fluent)

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Team Lead

Amsterdam

Fulltime

Lead and manage one of the European Enrichment Teams located in Amsterdam. This team is responsible for the curation of synopsis and metadata, research and collection of the best representative images from studios, distributors, vendors, websites and related sources in a timely manner for entry into an internal database and proofing of content. At the same time, the team’s mission is to enrich the world’s best Entertainment Database at scale, by leveraging our strong domain expertise and by pushing the boundaries of our image standards to sustain innovation.

In an ever changing entertainment world, the Enrichment Team Lead will manage the growing demands of our clients, covering EU markets to make sure product deliveries and deadlines are met. This includes establishing effective communication methods within the Content organisation and other groups. This person will be responsible for establishing and maintaining high performing quality focused teams with a positive culture. The role will involve management of team quality-focused workloads, task assignments, coverage and people management. Other duties include providing support for key accounts in close partnership with Content Business Engagement or Customer Success, as necessary.

Responsibilities:

  • Provide leadership for day-to-day operations and customer projects in accordance with established goals and deliverables.
  • Develop short-term and long-term goals in support of management objectives, monitor progress, and redirect action plans as necessary.
  • Manage and distribute workloads for the team assigned. Prioritise team and individual tasks and delegate accordingly to meet deadlines.
  • Administration duties include, but are not limited to, HR support and payroll, holiday requests, sick leave, overtime, contract renewals, and the interviewing process.
  • Manage the yearly associate goal process and end of year reviews, ensure these are completed in full by the required deadlines.
  • Lead internal Team Meetings and regular Check-Ins with each team member.
  • Client management/Client facing responsibilities including meetings, ad hoc requests as they are required and Salesforce communication.
  • Proactively identify and implement efficiencies to improve workflows within the team/department.
  • Work on internal projects as required and assigned by the Enrichment Manager.
  • Provide coverage solutions for public holidays and after hours if required.
  • Proven ability to work effectively in a changing and growing environment while managing multiple priorities and adapting to multiple leaders.
  • Conduct annual and non-scheduled performance appraisals to provide employees with ongoing feedback on performance.
  • Coordinate efforts with other horizontal Team Leaders and other Gracenote divisions to ensure that joint strategic and operating objectives are met.

Requirements / Qualifications:

  • Be able to see the big picture and have a vision for the future.
  • Be able to work with different departments within the global Gracenote organization.
  • Work without bias or prejudice within the office in order to be fair and provide equal opportunities taking into account the skills of each member within their team/teams.
  • Have high emotional intelligence to support all employees from different backgrounds, cultures and the challenges they might be facing.
  • Be proactive in solving problems and have strong delegation and relationship management skills.
  • Be open to working overtime to ensure deadlines are met.
  • Have proven leadership skills to effectively lead, develop and motivate a high performing team through change.
  • Have good command over English & French language skills

About the team:

Gracenote, a Nielsen Media company, provides entertainment metadata and technology that powers the world’s top cable and satellite providers, consumer electronics, automakers and music services. Metadata drives all product lines -- all are based on data connectivity! We provide clients with a comprehensive global database of compositions, writers and publishers - linking compositions to recordings at scale using machine learning. Providing publishers, societies and entertainment services with essential reference data for rights management.

About Nielsen:

As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action.

Gracenote, a Nielsen company, provides music, video, and sports content along with technologies to the world's hottest entertainment products and brands. Gracenote is the global standard for music and video recognition which is supported by the largest source of entertainment data. Gracenote features descriptions of more than 200 million tracks, TV listings for 85+ countries and statistics from 4,500 sport leagues and competitions.

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only...


Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population.

For more information, visit www.nielsen.com.

Media
Diemen
10,001 employees