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Sales Manager - Luxury

Posted 24 Mar 2024
Work experience
5 to 7 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Who we are

The special object you’ve been searching for, or a new and unexpected interest you never thought you’d have: the more you look, the more you’ll find. And at Catawiki, there’s always more to the story. Every day sellers submit thousands of objects to sell on Catawiki. Our 240+ in-house experts review and select only the best to auction.

Our mission is to connect passionate enthusiasts with the objects that tell their stories. As Europe’s fastest growing online auction platform, we help over 10 million people discover new treasures every month. This means we are continually growing and always on the lookout for new talent!

Born and raised in The Netherlands, we started in 2008 and have since grown to over 750 Catawikians, working across 7 international offices, while maintaining our start-up mentality every step of the way.

Our Sales Teams

Working in a distributed team across Europe brings it own challenges, but our sales team take group spirit and team building seriously. In the absence of the quarterly sales meeting in Amsterdam, they meet, brainstorm and hold virtual social activities.

Regularly catching up as a team and on an individual basis to tackle challenging leads or to align on the overall sales strategy. Besides the immediate team, they will share and approach leads with our Experts and work on managing large accounts with our Customer Experience team.

They are looking forward to you joining the team if you feel you are up for the challenge!

So...What’s the job?

You will manage a Sales team for one of our operational verticals within Catawiki, made of +/- 7 direct reports

  • The Sales team is a group of experienced key account managers with various backgrounds in luxury sales, that share a great passion for the categories they are taking care of.
  • The Sales team is mainly responsible for generating both new business opportunities and growing existing businesses. They are interacting with current and prospective customers. The Sales team interacts mainly remotely (email, phone) and, on ad-hoc basis, thru face to face meetings.
  • You will be responsible for closely monitoring our sales KPIs and achieving our team goals. You will analyse existing work processes and implement improvements to optimise the overall sales results. You detect business opportunities and are able to quickly and effectively adapt to notable changes.
  • You will be responsible for monitoring the Sales relationships with our Top 100 Sellers and will manage a limited set of Top Sellers accounts directly. Through the Sales team, you will be responsible for growing and educating the whole portfolio of partners, ensuring compliance with the best-in-class standards

Tasks and responsibilities

  • Develop strategic plans for the account management and business development teams to execute across varying geographies
  • Work closely with the Sales Director and Vice President in translating the annual budget into quarterly targets and goals for the AM team
  • Closely monitor competitors and analyse up and coming opportunities
  • Train, motivate, guide and coach Account Managers and Key Account Managers
  • Keep the team informed on new Products and Services at Catawiki
  • Delegate Tasks & Projects and set deadlines
  • Prepare and communicate Sales reports
  • Achieve and surpass quarterly targets and goals, for the team.
  • Conduct (weekly) team meetings to increase individual and team success;
  • Optimise existing work processes
  • Coordinate the efforts with the other departments (Experts, Customer Experience, Marketing and Product) to improve the ongoing team success;
  • Execute job interviews, performance appraisals and guide career development of the Account Managers
  • Lead the daily operations of the Sales team (e.g. resource planning, quality assurance)

What are we looking for?

  • International Sales team lead experience - minimum 5 years
  • Bachelor's degree in the commercial, marketing, business or communications field;
  • Preferred luxury industry experience
  • Analytical and data-driven
  • Proactive and strategic: must be able to challenge the status quo, suggest new processes, drive and adapt to change, take initiatives and think out of the box
  • Good relationship builder: must be able to build trust externally (Sellers) and internally (other Catawiki departments), be solution-oriented, show understanding, provide solutions
  • Automated sales software (hubspot) experience
  • Fluency in English and at least one other language;
  • Able to quickly establish credibility and report the results to the management team.
  • Ability to collaborate with various departments to achieve team goals
  • Ability to deal with complex problems internally and externally affecting seller performance
  • Online platform or e-Commerce international experience - Preferred


Where you'll be

The role is based out of our Amsterdam or Assen office in The Netherlands.

Here’s what we can offer you

This is your chance to become part of a fast yet sustainable growing tech company! You will have an exciting role in a young, fast-growing, dynamic & international organization. Additionally you can expect:

  • A diverse and international team with over 50 different nationalities.
  • A great office located in the heart of Amsterdam with an easy-going atmosphere.
  • Our entrepreneurial environment encourages everyone to take initiative and experiment with new ideas. You’ll actively contribute to the growth of the Catawiki platform.
  • Tailor-made trainings to facilitate your personal and professional growth
  • The fun part! Our Activity Committee plans everything from ‘CataFooty’ to International Food Festivals, Friday Drinks, Board Game Nights, Pub Quizzes and Boot Camps!
  • Stock Options: All Catawikians are granted 100 Stock Options after 12 months of service.
  • And there’s more! Paid holidays, holiday allowance and a fantastic pension plan paid for by Catawiki.

Catawiki is the leading online marketplace to buy and sell special objects. Over 75,000 objects are offered in auction every week - each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and much more. Catawiki is headquartered in Amsterdam with over 750 employees across the world. Fulfil your passion on catawiki.com or download the app.

Other
Amsterdam
Active in 7 countries
745 employees
60% men - 40% women
Average age is 31 years