Client Relationship Manager
DLA Piper is a global law firm, recognized for our innovation and entrepreneurialism. Our diversity and reach; operating in more than 40 countries throughout Europe, the Americas, Africa, the Middle East, and Asia Pacific, mean we are uniquely positioned to support our clients wherever they operate, whilst supporting our local communities and providing our people with rewarding global career opportunities.
We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.
DLA Piper has an International Key Client Programme, which is aimed at serving, managing and developing our firm’s key clients. Our growth ambition resulted in a requirement for a Client Relationship Manager.
We are looking for a professional with the ability to contribute to the development of a selection of our Firm’s International Key Clients and support the wider DLA Piper team in realizing our team and Firm’s ambitions.
As a Client Relationship Manager, you will work alongside the Client Relationship Partners (CRPs), and wider DLA Piper teams, focussing on client development, relationship management and service delivery activities directed to one or more of the Firm's most significant clients. Besides liaising with the various internal stakeholders you will be client facing. The role requires a proactive approach, good business development skills and confidence in front of senior clients, partners and wider (business services) teams with the purpose to develop a long-term, mutually beneficial relationship with the client and ensuring the client is best served.
You will join a (virtual) team of international Client Relationship Managers and report directly to the international Head of Client Programmes. You are based in the Netherlands and will therefore work alongside the colleagues in the Amsterdam Marketing & Business Development (MBD) team. The Amsterdam MBD team consists of six colleagues that deliver a broad range of key marketing, communications and business development services for the Amsterdam office, designed to grow the Firm's market positioning, revenue and profitability. The MBD team works closely with the lawyers, notaries and tax advisors to explore new business opportunities and market DLA Piper and its individuals, externally.
In the role of Client Relationship Manager you have a key role which enables you to build a network and work with many colleagues within our Netherlands and international practice groups, MBD and other business services teams such as Finance, Pricing and Profitability, Human Resources and Service Delivery & Quality. You will join an enthusiastic, experienced and international group of professionals that have great spirit to bring our client service to the next level.
Your key responsibilities
Skills and attributes for success
Who are you
What we offer
We offer a competitive remuneration package and recognition for the value you bring to our team and business:
DLA Piper is a global law firm capable of taking care of the most important legal needs of clients wherever they do business. With offices throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, we represent more clients in a broader range of geographies and practice disciplines than virtually any other law firm in the world.
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