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Product Analyst

Posted 21 Mar 2024
Work experience
5 to 7 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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We’re looking for an expert analyst who can deliver data-driven insights and find improvement opportunities. Want to take on a key role in our tech hub, helping a talented team create the best product based on data? Then keep reading…

Our story (the bitesize version)

Whether it’s party-night pizza or superb salads, we keep millions of food-lovers happy. Having expanded as Just Eat Takeaway.com, we’re now delivering in 24 countries worldwide – from the Netherlands to New Zealand. But the secret to our growth isn’t food, it’s people. From marketing maestros to tech specialists and analytics experts, our international teams give us the ingredients for success.

All about the role

As the Senior Product Analyst for our Frontend team, you’ll help build an exceptional customer journey for our website and app users. Combining with a range of colleagues, from the Scrum Master to developers and UI/ UX designers, you’re able to add new features, improve conversion and identify innovation opportunities.

Using data-driven insights, you understand how the user navigates our platform and can locate pain points and find innovative solutions. You’ll then use that data to provide performance insights and monitor our KPIs, communicating your findings to the Product Owner. In this role, we’re also counting on you to:

  • Build a clear, quantitative understanding of our users, their usage behavior, and journeys to guide product design.
  • Be the first point of contact for behavioral analysis by using Google Analytics, Firebase, BigQuery, and similar tools
  • Proactively find opportunities to optimize product experiences and drive user adoption & engagement
  • Interpret the technical issue behind any question and explain all topics clearly and concisely to stakeholders
  • Support the alignment and guidelines of our data infrastructure, as part of the Customer data & analytics team

Can you deliver…

Here is what we need from you:

  • 5+ years’ experience as a Product Analyst, Web Analyst, Conversion Optimisation Specialist or another similar job
  • Advanced knowledge of SQL and Business Intelligence tools, including Tableau & Google Analytics and good knowledge of programming languages – e.g. R, Python
  • Able to assist with insights from the digital analytics platform & help stakeholders optimise their products for app/ web applications
  • Strong understanding of how data is gathered and processed by different tools
  • Able to collaborate effectively with product, IT stakeholders and other colleagues
  • Good communication skills and enthusiasm about sharing knowledge in a team environment
  • Experience of troubleshooting tracking implementations on customer-facing applications is a plus.
  • Experience with Firebase Performance Monitoring and/ or Instana data insights is a plus.

Here is our offer

  • Being part of a dynamic and international e-commerce company with flat hierarchies
  • Joining an international and professional team
  • Nobody owns code in our company, so you are free to contribute to any project
  • Competitive salary

Hier bij Takeaway.com hebben we de afgelopen jaren een enorme groei doorgemaakt sinds onze lancering in 2000! We bereiken intussen klanten in maar liefst 11 landen - van Nederland tot Polen. We zijn hét toonaangevende online eten-bestelplatform in continentaal Europa en Israël. En we blijven altijd in beweging... Van geavanceerde technologie tot creatieve content en alles daartussenin. We zijn van alle markten thuis en zijn enorm trots op onze sociale cultuur en focus op persoonlijke groei.

IT
Amsterdam
Active in 11 countries
300 employees
50% men - 50% women
Average age is 32 years