CRM Database & Marketing Assistant

At LCP we love what we do and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology. We are looking for a CRM Database & Marketing Assistant to join our team in Winchester.

Role Overview:

Reporting to the Principal in Client Services, this role provides support for all aspects of marketing and business development, with a particular focus on supporting our marketing information and data. The role has the potential to develop according to the skills and interests of the successful candidate..

Main Responsibilities:

• Processing data to uncover useful insights to help answer wider business performance questions
• Help to ensure that the data held in CRM remains up-to- date and is recorded and used in compliance with GDPR and other data protection laws
• Responsible for regular data cleansing programme to ensure integrity of data is maintained
• Liaising with people at all levels within the business, to deal with general database enquiries and encourage better use of the system
• Produce reports and internal communications to help the BD team communicate with the wider business (including a weekly BD Update)
• Produce client/prospect research from CRM and other sources as needed to support marketing and sales campaigns
• Assist with operational activity which may involve a variety of tasks ranging from document updates in word, PowerPoint, excel, website & intranet and research for strategy development
• Support the Events Executive on an ad-hoc basis, particularly in the management of attendee lists

The successful candidate will have the following experience and skills:

• Experienced in working with a CRM database and processing data to uncover useful insights preferably within a professional services firm
• Passionate about delivering excellent client service, both within the team and to the firm’s clients, with a keen instinct for where they can best support others and add value
• Detail focussed, and obsessive about data quality and process
• Strong communication skills with the confidence and ability to work with all levels of seniority
• Possess strong organisation and administration skills, ensuring prioritisation of tasks when working under pressure and to deadlines
• A good team player who, with support from the senior team members, also demonstrates a commitment to continuous self-development

Why work for LCP?

We believe that our biggest strength is our people. We are home to talented, well-recognised industry experts, and we are committed to ensuring a bright and interesting future for all staff to join our ever-growing partnership.

We work with you to develop your personal and professional skills to help you build a successful career within the firm. We aim to recruit and develop the best people who enjoy the challenge of providing the highest level of work.