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Internship Business & Client Operations Analyst

Posted 26 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Internship Business & Client Operations Analyst

Amsterdam

Full-time

At a glance

Are you a last year HBO or WO student with a knack for Data Analytics and Business? Are you looking for a place in which you can develop yourself. Search no more! ABN AMRO Clearing offers you the possibility to work with the best professionals in the business. We are looking for you!

Your job

For this assignment you’ll join the Client Operations’ team of ABN AMRO Clearing Bank. Our goal is to help our clients to make their business easy, reliable and secure. To fulfil this objective whilst the world around us is constantly changing, we must keep a continuous eye on automation and innovation.

As a part of the team, you can participate in improvement projects by providing a different and fresh perspective on our processes.

Your activities will include:

  • Supporting the process improvement.
  • Creating a plan of approach and conducting research & data analysis.
  • Helping with the implementation of improvement initiatives.
  • Supporting the team in day-to-day client business and offering the clients the best services possible.

Your working environment

The Clearing Client Operations consists of around 30 people. We are responsible for the communication with clients in regard to operational services. We strive to achieve the highest quality of service by maintaining continuous feedback loop with the client. The goal of Clearing Operations is to make client’s business easy, reliable and secure. We achieve this by helping clients on their day to day issues, while making long term improvements with the clients’ input. By working together we are responsible for processing approximately 15 million transactions on average per day.

Our working environment is international, diverse and dynamic. Our employees vary from fresh graduates to senior professionals in the business. The official language is English. We are looking for someone who is communicative and client focused, and can find areas of improvement in our operations. The most important thing is that you have a passion for your work and would like to learn and grow within our organisation.

Your profile

  • You are a Bachelor / Master student (HBO or WO); Masters Preferred.
  • You have an affinity with financial markets/ interest in banking.
  • You are available full time, preferably for 9 months, and have already finished your Bachelor or Master Thesis. Or you are going to start your studies again after your internship
  • Team Player: You are a social person who loves to work in groups, sharing responsibilities but also laughs, coffee, and of course successes!
  • Communicative & Client Oriented: You enjoy meeting & connecting with people Assertive: You can express your thoughts and ideas in a clear, honest and respectful way while taking into account other people’s perspective and beliefs
  • Analytical & Problem Solver: Your advanced analytical skills and creativity enables you to deconstruct complex problems & come up with strategic solutions
  • Preferable experience in technologies like Python, Tableau, SQL, etc. But not required when you have other good qualities to offer!

What we offer

You will have the chance to work in one of the best work environments in The Netherlands. You’ll be offered a personal development coach that will enable you to make the most of this opportunity. At AACB we encourage you to develop yourself constantly! You will be working with the best professionals in the business and with the latest technologies, in a creative, flexible and easy going atmosphere. We offer you the possibility to stand out and make a difference. The world of banking is changing rapidly, and AACB is changing with it. Therefore, we invest in Artificial Intelligence, Blockchain, Big Data Analytics, Robotics, apps & APIs, IT security, new business models and much more. Banking is not only about storing and transferring your money anymore, we go beyond banking!

De financiële wereld is nog nooit zo in beweging geweest als nu! Technologie evolueert razend snel en de kracht van innovatie heeft veel invloed op het financiële systeem. We hebben jouw talenten nodig om onze bank toekomstbestendig te maken. Wat je interesses of achtergrond ook zijn. We bieden een werkomgeving vol ondernemerschap en vrijheid om jezelf te ontwikkelen, zowel op professioneel als op persoonlijk vlak.

Finance & Banking
Amsterdam
Active in 19 countries
19,000 employees
60% men - 40% women
Average age is 38 years

What employees are saying

Deji Adeyemo

Financial Analyst

Deji Adeyemo

Bij ABN AMRO krijgt iedereen de kans om zijn talent te benutten en om te groeien, ongeacht afkomst. En als werknemer krijg je een bepaalde vrijheid om je werk uit te voeren, waardoor je een goede balans tussen werk en privé kunt creëren.

Stephanie Jorissen

Recruiter MeesPierson stagebureau

Stephanie Jorissen

De mogelijkheid die ABN AMRO mij biedt om achter de schermen te kijken bij veel verschillende afdelingen en tegelijkertijd ervaring op te doen in de praktijk, geeft mij het gevoel dat ik mezelf professioneel kan ontwikkelen tijdens mijn stage.