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Customer Success Intern

Posted 24 Oct 2021

Work experience

0 to 2 years

Full-time / part-time

Full-time

Job function

Customer service

Salary

€400 per month

Degree level

Bachelor

Required languages

Dutch (Fluent)
English (Fluent)

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Customer Success Intern

Maarssen

Fulltime


Who is Piggy?

Piggy is a young, fast-growing tech scale-up based in the Netherlands and Germany. We help businesses grow by forming stronger bonds with their customers via our loyalty platform. And it works. Over 2 million happy consumers use our platform and over 8.500 businesses use our loyalty solutions. 

 

We are currently expanding throughout Europe and we’re looking for talent to join our team. This is an exciting opportunity to gain your first work experience in a dynamic work environment! You’ll be coached on a day to day basis by your team. This gives you the opportunity to grow and learn fast!


Your team

Our Customer Success Team is all about building relationships. We make sure our customers become successful by using Piggy. The team consists of enthusiastic professionals who ensure that the relationship with all our stakeholders is top-notch. As part of this team you also work closely together with the other teams within Piggy. This makes the role so dynamic and fun!


Your mission

  • You will develop and implement your ideas to optimize our high standard of customer experience
  • You will have direct contact with our customers. This can be the CEO of a big company or the local butcher in your hometown.
  • You’ll be increasing the knowledge of our customers by creating and sharing relevant up to date content. 
  • You'll be optimizing customer satisfaction and relationship management
  • You get the space to combine a study assignment with work activities


Who you are

We hire people based on their motivation, talent and ambition.

  • You like to get in touch with all sorts of people and you know how to communicate with our customers
  • You understand our market, our business and the technology we use for our product
  • You are studying at university or at a HBO
  • You like to take ownership in your work
  • You are a native Dutch speaker and you speak English fluently


What we offer

We offer you a working environment that feels like your second home. A space where you can share your knowledge, ambitions and creativity. Our goal is to become Europe’s leading loyalty platform. And we aim to get there by making sure what we do today, is just a little bit better than yesterday. That’s why we invest in your professional and personal development. This is what you can expect:


  • A professional working environment, with a young and innovative team 
  • An established tech company scaling up in Germany and further abroad
  • An amazing office-space in Maarssen, where you can share and shape your knowledge, experience and creativity
  • A generous remuneration fee of €400
  • Day to day coaching
  • A lot of fun
  • Relevant work experience!


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About Piggy
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Piggy is in the top 250 of fastest growing scale-ups in the Netherlands and is European market leader for customer loyalty software.
Our mission? To strengthen the bond between company and customer. Every day, more than 2.5 million consumers and over 8500 companies in 5 countries use our software and apps. We do this with a team of 60 international talent in the Netherlands and Germany.

IT
Maarssen
Active in 5 countries
45 employees
70% men - 30% women
Average age is 31 years