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E-Commerce Sales and Customer Experience Intern

Posted 19 Oct 2021

Work experience

0 to 2 years

Full-time / part-time

Full-time

Job function

Sales

Salary

€950 per month

Degree level

Bachelor

Required languages

English (Fluent)
Dutch (Fluent)

Start date

3 January 2022

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E-Commerce Sales and Customer Experience Intern

Fulltime

Amsterdam


Summary

We are looking for an eCommerce sales and customer experience Intern to join our sales team within the Health division.

Reporting to the eCommerce Key Account Manager Netherlands you will be a key figure to unleash the full eCommerce potential, helping the Key Account Manager to deliver sales target and ensure customer satisfaction, focusing on content, search and visibility development and optimization for the Dutch market.

Key Responsibilities

  • Develop and implement content for Dutch market
  • Analyse Dutch consumers and adjust content based on key learnings
  • Monitoring of customer’s website and ensure always up to date content, search and customer experience
  • Full development of Amazon A+ content 
  • Optimization of Amazon Brand Store as per Global guidelines
  • Working closely with Global and French team members to share best practices, implement new tools and improve the consumer journey on customers’ websites
  • Working closely with the Marketing and Trade Marketing team to deliver best in class execution, drive conversion and recruitment of new consumers

 

Qualifications

  • College studies in Business, Management, Marketing
  • Strong attention to detail
  • Ability to prioritise multiple projects timely and efficiently, in a fast-paced environment
  • Strong verbal, written communication skills 
  • Strong presentation skills
  • Computer proficient (Microsoft Office)
  • Ability to connect professionally both inside and outside the organisation
  • Dutch mother tongue, and full proficiency in English mandatory

 

Personal Attributes

  • Ability to challenge, guide and influence decisions, multi-task and prioritize assignments
  • Flexible thinker being able to operate in a changing environment and cope with complexity
  • Results oriented, entrepreneurial and self-motivating
  • Decision maker
  • Pro-active / problem solving
  • Curious, tenacious and resilient
  • Motivation to a long-term career in an international business.


You’ll succeed because… 

… you are curious, results oriented, and have great agility skills. You are a strategic thinker, with the ability to communicate your ideas efficiently both internally and externally. You are thrilled by the challenge, and are willing to go above and beyond, exploring all new opportunities with a test and learn approach. Furthermore, you are a great team player. 

 

You’ll love it because… 

…you’ll get to make an impact like never before. You’ll be responsible for your own projects - we can’t wait to listen to your ideas. The products you get out there will make people’s lives better. Our iconic brands will provide an incredible platform for you. And our dynamic, ownership-driven culture will help bring the very best out of you, every day. You will be part of a fast-evolving team, with great opportunities ahead, and will participate in the digital transformation of the business. 


In return you will get

  • Competitive compensation of €950 monthly for your hard work
  • Opportunity to work in a FMCG with a team of young people.
  • Your own working station equipped with laptop and auxiliary 
  • The chance to progress your career within a truly global organization! 
Share:

Reckitt is a successful international FMCG player with a leading portfolio. Well-known brands such as Finish, Vanish or Dettol provide 'healthier lives & happier homes' with an innovative pipeline. An entrepreneurial, result-driven and can-do mindset is characteristic of Reckitt and ensures that everyone develops into a genuine #gamechanger.

FMCG
Hoofddorp
Active in 50 countries
400 employees
60% men - 40% women
Average age is 35 years