Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

This opportunity has expired. It is therefore no longer possible to like or apply.

See similar opportunities instead

Project Manager

Posted 26 Mar 2024
Work experience
5 to 7 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

Your career starts on Magnet.me

Create a profile and receive smart job recommendations based on your liked jobs.

WHO WE ARE:

Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet,

SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet customers' needs and create a seamless experience across their journey.

As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping both our customers and partners depends solely on the talented individuals that make Expereo a dynamic, effective, multicultural, and equitable environment.

THE ROLE:

The Project Manager is responsible for a number of (external/internal) customer projects, overseeing the sales and provisioning process with a prime focus on the delivery/operational side to interface with the customer. The projects handled are of strategic value for Expereo.

Within this role, the main task will be to be the single point of contact with the customer, there will be day-to-day contact with the responsible project manager and team customer-side. The focus will be to manage the customer expectations and to assure the wider Expereo project team members deliver what has been promised both in the (pre) sales as in the provisioning phase. The Project Manager will also be involved in the initial project quoting and the process to onboard new customers.What will you do?THE RESPONSIBILITIES:

Here are how your day-today responsibilities of the role will look like, but are not limited to:

• Onboarding of new customers by organizing an internal and external project kick-off;

• Be the main focal point from Expereo to the customer stakeholders and participate in customer calls;

• Manage an accurate and up to date project overview, using our back-office support system and encouraging clients to use the client portal;

• Manage internal service levels, such as the timely availability checking of an entire project;

• Manage the internal project team and delivery processes across all Expereo departments and offices;

• Develop a good working relation with the line-managers of the departments working in the project;

• Coach (and were needed act) to enable the team member to identify and resolve all issues with local providers and (end)-customers;

• Report and if relevant present on progress & deliverables on a weekly basis, both internal and external;

• Manage escalations from customers as well as towards customers;

• Ensure an up to date and accurate project administration;

• Participate in, and/or lead, various projects to support the business.Who are you?THE SKILLS AND EXPERIENCE:

• Minimum 5-7 years of working experience in a dynamic and international work environment;

• At least 5 years of experience in Telecoms and specially Internet Access networking technologies; Project management certification (Prince2, IPMA, PMP)

• Excellent multi-level communication skills in the English language

• Solid administrative skills and accurate, well organized, creative, persistent, quality driven

• Planning and organizing skills, customer focused

• Hands-on and result driven attitude

• Proactive and team worker, with the ability to also work unsupervised and confidently.

WHY EXPEREO:

EEO (Equal Employments Opportunities) Statement:

Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition

We provide a fast-paced, multicultural office environment that rewards hard work and team players. Our positive and inclusive company culture ensures that our teams are happy, support each other, and are committed to providing our customers with quality work.

Expereo provides managed internet and Cloud Access services globally. Our customers cover a wide array of carriers, system integrators and Cloud providers, as well as Enterprises and Government Institutions. Expereo’s fully managed services are designed to support our customers’ applications and business needs.

IT
Amsterdam
300 employees