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Customer Service Intern

Internship Groningen, NL
Posted 2 Sep 2021

Work experience

0 to 1 years

Full-time / part-time

Part-time

Job function

Customer service

Degree level

Bachelor

Required languages

Dutch (Fluent)
English (Fluent)

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Are you customer-oriented, communicative and do you have problem-solving skills? Then WoodWatch has a nice internship for you! Our Customer Happiness department is looking for enthusiastic interns!

The Department

Customer Happiness is an important part of WoodWatch. Here, our team handles orders, returns and warranties from customers all over the world on a daily basis. In this way you get to know WoodWatch, our customers and our more than 300 products.

What are you going to do

  • Advising and selling to customers through various online channels and marketplaces
  • Supporting customers with their order before and after purchase
  • Review and resolve warranty claims and returns
  • Manage reviews and customer relationships
  • Communicate internally with different departments such as marketing and website

Who are you

  • You are following a commercial MBO level 4 or HBO education
  • You have strong communication skills in both English and Dutch
  • You have a strong sense of responsibility and love a challenge
  • You work independently, structured and think in solutions
  • You are eager to learn and you're proactive

What do we offer

WoodWatch is a fast growing E-commerce scale-up. Since 2013, WoodWatch products have been sold worldwide. As an intern with us you have the following benefits:

  • You learn and grow in an international organization with a high level of knowledge
  • You get a challenging position with many different responsibilities
  • A monthly intern compensation of €300,00
  • Option to work from home

Are you interested? Give us a like or apply. We are happy to tell you more!

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Logo WoodWatch
About WoodWatch
to company page

8 years ago we started with the goal of making awesome products from nature's finest material: wood. Since then we have planted over 300,000 trees and have made over 100,000 customers happy so far.
Started in the Netherlands, selling worldwide. Two offices, one in Groningen and one in Rotterdam. On top of that more than 50 remote team members are working every day on the mission of WoodWatch.

Retail
Rotterdam
Active in 10 countries
15 employees
70% men - 30% women
Average age is 30 years