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As an integral part of the Customer Success team, you will have a unique opportunity to impact our customers and Foleon by building programs to scale our Customer Success expertise. You build a scaled tech touch journey consisting of key value moments to support our customers successfully adopt and drive value from the Foleon platform.
Your Mission
Your primary objective is to ensure our tech touch customers are (more) successful. You will build programs that empower our customers to adopt and master the Foleon platform through scaled programs. These programs should help our customers to become self-sufficient and impact our key KPI’s:
Your programs should not only help our tech touch customers but will be more widely applicable to our entire customer base.
Your Job
Your Competences & Skills
Your Qualifications
Foleon is een content creatie platform dat iedereen in staat stelt om interactieve content te maken, on brand. Geheel responsive, zonder developers.
In 2013 begonnen in Alkmaar met 2 man, inmiddels kantoren in Amsterdam, Londen & New York en een team van meer dan 100 fte. Onderhand dus geen ‘start-up’ meer, maar een internationale marktleider, met de vrijheid en ondernemersmentaliteit die past bij een innovatieve scale up!
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