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Digital & Ecommerce Internship

Posted 26 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Digital & Ecommerce Internship

Amsterdam

Fulltime

The Denham Digital & Ecommerce Internship offers an opportunity for college student or recent graduate and aspiring e-commerce professional to gain a hands-on experience in the increasingly transformative environment of digital commerce with specialized focus on Premium clothing. This role is ideal for a candidate looking for real-world e-commerce experience as they work towards a career in digital commerce, digital GTM, or related field.

Duties and Responsibilities:

  • Key responsibilities of the internship include optimizing Denham’s online product catalogues and go-to-market preparation, monitoring product content, images, prices, and stock availability before the go-live, and working closely with the Digital & Ecommerce Teams and external departments.
  • Additional role of intern is to improve the customer journey, being responsible of product categorization, filtering, sorting rules, on-site search, attributes and identifying insights and action steps to improve business performance. T
  • The Intern will also be exposed to ongoing activities on the e-mail marketing monitoring the creation, testing and scheduling phase, and collaborate with the Digital Team on new product launches and expanded Brand pages.
  • The Intern will also be responsible to support the Customer Service Team answering all the questions our customers have; via e-mail, telephone, and also live chat. You'll make sure to answers our customers with the same eye for detail as every other DENHAM product.
  • Work directly with the Digital Operation Manager and the Customer Service Supervisor.
  • You will also work together with the rest of the team on a variety of tasks:
  1. Communication with Production Team for faulty items and production product changes.
  2. Communication with Marketing Team for uploading the seasonal content.
  3. Communication with Logistics regarding orders status and shipment updated.
  4. Communication with Copy Writer to enhance the online presentation.
  5. Communication with Finance for online payment status.

Skills and Experiences:

  • Good command on both Dutch and English (spoken & written Must have)
  • Structured, accurate and organized in communication and workflow procedure
  • Good knowledge of Excel, and Microsoft office products
  • Can work both independently and together in teams
  • Hands-on mentality
  • Self-starter
  • Customer friendly

Nice to have:

  • Good communication skills in German
  • Experience in the Fashion industry

DENHAM the Jeanmaker was founded in Amsterdam in 2008 by Jason Denham, an English jeanmaker who’s obsessed with creating premium quality denim. The brand has since expanded to offer a full range of collections for men and women including outerwear, tops, bottoms and accessories. Additional categories include children’s jeans and tops, footwear and eyewear.

Other
Amsterdam
200 employees