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Artwork Specialist (Dutch, full time)

Posted 24 Mar 2024
Work experience
1 to 3 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Help our customers from fantastic Valencia!

Ready for a once in a lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our Helloprint adventure is your adventure! Meet the most ambitious start-up in Europe today.

From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new colleague in our Dutch team. Somebody passionate about helping our customers, who loves to provide excellent service, who has knowledge in Graphic Design, and who is looking for a challenging environment with motivated and ambitious people.

What about our Dutch team?

Our current BENL Customer Service team is already filled with talented people from different places all over The Netherlands and Belgium, with one common goal: to give the best service to our Dutch/Belgian customers and make them satisfied!

What do you do?

  • You are in direct contact with customers via phone, chat and/or e-mail;
  • You help customers with any doubt regarding products, order and website;
  • You are an expert in questions regarding the customer's artwork/design, from customers and from colleagues;
  • You are responsible for checking customer files and making sure they are ready to be turned into a great printed product;
  • You also will have to fix files: text margins, adding bleed, work with Pantone colours, converting files to vector or coming up with more creative solutions where needed. These changes then need to be explained to the customer, who is often not familiar with the world of print, so careful communication is key;

Do you think you are the missing piece of the puzzle? Keep reading!

What are we looking for?

  • You are Dutch native;
  • You speak fluent English,
  • You have a finished Bachelor degree in Graphic Design (or similar);
  • Expert in using InDesign and Illustrator;
  • Experience in Customer Service is a plus!;
  • You are super customer-friendly and enjoy being in touch with customers;
  • You are dynamic and flexible;
  • You are in Valencia, or willing to relocate there (right now, or in September 2021 - you will work remotely from NL before this date).

What we offer:

  • A unique possibility to have an amazing time in Europe’s coolest city;
  • A very cool office, right next to Nuevo Centro, a mall filled with shops and restaurants next to the river (where you can walk, do sports);
  • A team of 60 amazing colleagues with different nationalities;
  • Competitive salary.

Bij HelloPrint bouwen we het grootst platform voor gepersonaliseerde print producten ter wereld.
HelloPrint is officieel erkend als een Great Place to Work en met een gemiddelde leeftijd van 30 jaar zijn wij dé plek om jezelf hard te ontwikkelen. In het hartje van Rotterdam zit ons hoofdkantoor en in het zonnige Valencia zit onze Customer Experience Center.

Other
Rotterdam
Active in 13 countries
60 employees
50% men - 50% women
Average age is 30 years

What employees are saying

Pedro

UX & IT

Pedro

“HelloPrint really makes me feel like the sky's the limit, be prepared to work with brilliant people that are the best at what they do and make you grow at a speed that I never thought possible. Go fast break things, that’s the motto for the techies in the company! “

Isabelle

Sustainability

Isabelle

“At HelloPrint you are forced to get out of your comfort zone. And that’s where the real magic happens! And who doesn’t love magic?"