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Business Program Manager

Posted 24 Mar 2024
Work experience
1 to 3 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Business Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Empower Billions!

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our Datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class Cloud provider.

Be at the forefront of the action in CO+I as part of our Global Datacenter Operations team!

#COICareers #Buildthecloud #Changetheworld #WeSeeYou #RepresentationMatters

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

As the successful Business Program Manager, your performance objectives include:

  • Provide thought leadership and subject matter expertise related to the delivery of datacenter-centric services
  • Solve complex challenges between remote and on-premise support personnel
  • Prepare quarterly spend management review materials at datacenter site and regional level
  • Assist with tracking of datacenter Maintenance and Repair activities
  • Implement an end-to-end standardized procurement tracking process including metrics and reporting
  • Create and manage the end-to-end process for the planning and implementation of continuous improvement initiatives and programs
  • Manage supplier contracts relating to maintenance and leasing of on-campus vehicles and material handling equipment
  • Evaluate cost savings opportunities and implement strategic projects to realize savings
  • Leverage local subject matter expert's tribal knowledge, spread adoption of best practices, and expose best practices to the onsite datacenter field teams
  • Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I
  • Coordinate closely between datacenter field operations teams and Global Business Operations to foster alignment and partnerships for business success

Capabilities important to success include:

  • Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity
  • Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives
  • Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
  • Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences
  • Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs
  • Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations
  • Team Player: Ability to both contribute strategically to this relatively new team and support strategic decisions once debate is over
  • Experience in datacenter-related functions
  • Bachelor’s Degree in Business, Program Management, or equivalent work experience

Qualifications

Preferred Qualifications

  • Experience with cost and expense management
  • Experience with industry program and project management skills
  • Experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)
  • Experience with reporting and data analysis systems & platforms (e.g. PowerBI)

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Onze belofte?
'At Microsoft we help people and businesses throughout the world realize their full potential.’
We werken met meer dan 100.000 Microsoft collega’s in ruim 60 landen aan het inlossen van deze belofte. In Nederland verzorgen wij samen met onze partners de verkoop en marketing van Microsoft technologie met ruim 900 medewerkers. Daarnaast houden IT professionals, binnen MicrosoftNL Services,…


Onze belofte?
'At Microsoft we help people and businesses throughout the world realize their full potential.’

We werken met meer dan 100.000 Microsoft collega’s in ruim 60 landen aan het inlossen van deze belofte. In Nederland verzorgen wij samen met onze partners de verkoop en marketing van Microsoft technologie met ruim 900 medewerkers. Daarnaast houden IT professionals, binnen MicrosoftNL Services, zich bezig met strategie, consultancy en support bij de grootste organisaties van Nederland. Zij dragen end-to-end verantwoordelijkheid voor de business impact van Microsoft technologieën bij klanten. Klanten variërend van multinationals tot hulporganisaties.

Microsoft Nederland biedt een levendige werkplek met inspirerende collega’s. Ons kantoor, genaamd The Outlook, is niet alleen een kantoor, maar ook een ontmoetingsplek voor collega’s, partners en klanten. Onze technologie verbindt ons met elkaar en de wereld en stelt je in staat om te werken waar en wanneer je wilt. Wij zijn niet alleen het grootste softwarebedrijf ter wereld dat zich richt op de consumenten én de zakelijke markt, we zijn ook uitgeroepen tot een Great Place to Work. Bij Microsoft kijken we niet naar aanwezigheid, maar naar resultaten. Je krijgt de ruimte om zelf te bepalen hoe, waar en wanneer je werkt. En om te groeien, zowel professioneel als persoonlijk. Want als jij groeit, groeien wij als organisatie ook.

IT
Schiphol
1,000 employees

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