Consultant - Service Operations
You'll be working with McKinsey's Operations Practice in Europe. Our Operations Practice assists our clients in solving complex operational challenges. Blending strategic thinking with hands-on practicality, our teams of consultants and experts work to develop and implement operational strategies that solve our clients' most critical problems.
Responding to the digital challenge that companies now face on a global scale, the McKinsey Operations Practice is seeking to leverage digital efforts and bring them to the next level. The Digital Operations Group combines strategic thinking and technology expertise to deliver accelerated outcomes. We help clients separate digital opportunity from hype and we build business prototypes to prove that chances are real. We also orchestrate delivery to ensure that technology investment translates into business results.
As a Digital Service Operations Consultant, you will be part of an international network, developing world-class knowledge throughout the digital service operations space.
You will shape the digital agenda of the clients, create the next generation of operational models, and digitally transform end-to-end journeys, using advanced analytics, robotics, and agile methodologies in service-oriented industries.
In addition, you will assist our client teams in developing strategies and technology road maps for implementing processes and operating systems that support digital service operations applications. In this position, you will advise both senior individuals at client organizations and existing client service teams on driving transformational change regarding digital service operations theory and processes.
Your application should be in English and include a cover letter, your CV, and your transcripts (high school, university, etc.) indicating all relevant grades.
McKinsey is a global management consulting firm where you'll have unrivaled opportunities to work face-to-face with the leaders of the world’s most impressive organizations and to leave your mark.
We provide a broad range of opportunities for you to meet people, make friends, and build networks that can help you wherever your career takes you
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After finishing my PhD and my business education, I started as a training resident in neurosurgery. Working in medicine, I realized how much the experience of patients and healthcare professionals could be improved by strategic thinking and organizational redesign. With this in mind,...
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First, I joined McKinsey for the people. There is a very caring culture in our firm. Here, people help you on a professional level and also care deeply about you on a personal level. Second, I really enjoy the strategic and analytical...