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Internship IT Service Desk Analyst

Internship Amsterdam, NL
Posted 5 May 2021

Degree level


Job function


Required language

English (Fluent)

Work experience

0 to 1 years

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Join our HelloFresh family

At HelloFresh we love food and our mission is to change the way people eat forever. That change comes conveniently packaged in a box - a HelloFresh Box, filled with the best fresh ingredients.

With our meal boxes with easy to cook recipes and fresh ingredients, we are driving change in the quickly evolving food industry. From developing our recipes to delivering the boxes - the customer is at the center of everything we do. Our aim is to make every meal a moment to look forward to, for everyone at the table. No surprise then that data is our friend and for us, learning never stops. We make quick but informed decisions and as a fast-growing company, we value flexibility and speed.

HelloFresh needs you!

For our young and passionate team located in the Amsterdam Office, we are looking for an intern to assist our IT Support Manager in maintaining a good IT infrastructure starting in August or September 2021. You will be part of the People & IT Team of HelloFresh Benelux. This position will allow you to work within a supportive team environment while developing your technical skills to be able to take the next step in your IT career.

You’ll be working on:

  • Be the first point of contact for all IT related matters, such as questions, incidents and requests incoming via our helpdesk;.
  • Implement & maintain technical & user documentation.
  • Liaise when needed with internal and external stakeholders to troubleshoot software, hardware and connectivity issues.
  • Own small IT projects from beginning -to-end.

Are you the perfect new intern? 

  • You are currently enrolled in a IT related study or equivalent; additional IT certifications encouraged.
  • Vast knowledge of different operating systems (Windows/OSX), cloud technology platforms (G Suite, Azure).
  • Basic understanding of networking and server technologies.
  • High level of analytical and administrative skills.
  • Great communication skills, strong analytical skills and the ability to learn quickly any new technology coming up.
  • Highly organized and able to deal with performing several tasks simultaneously.
  • Proactive, ambitious, and assertive: you take ownership of your work and think beyond the scope of a given assignment.

Wat do we offer you?

  • Make a serious impact on our local IT infrastructure in the Benelux
  • A lot of learning- and development opportunities within a young and dynamic e-commerce company;
  • Freedom of idea and initiative, execution and implementation of your own ideas and initiatives;
  • You can make use of the company benefits, like food and fruit in the office, sports classes, such as yoga, boot camp, and boxing class.
  • An amazing team and office in Amsterdam, check it out here!
  • Next, to that, you also get a discount on the HelloFresh Box.
  • And of course, you’ll be financially compensated for your hard work

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About HelloFresh
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Wil jij werken in een jonge, dynamisch en positieve omgeving? Dan ben je bij HelloFresh aan het juiste adres. Je komt terecht in een leuk, ambitieus en jong team dat één doel heeft en dat is het het maken en bezorgen van de HelloFresh box bij onze klanten in Nederland, België, Luxemburg en Frankrijk.

Foods & Beverages
180 employees