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Product Owner Strategic Alliances

Job Eindhoven, NL
Posted 4 Mar 2021

Degree level

Bachelor

Job function

Strategy & planning

Required language

English (Fluent)

Work experience

0 to 2 years

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I work at one of the fastest growing tech companies in Europe. We even made it to the list of the Financial Times top 1000 fastest growing companies. Together with Sendcloud, I am on a mission to empower businesses with world-class shipping. With more than 15,000 customers throughout Europe, and soon beyond, Sendcloud is the leading shipping solution in Europe.

Responsibilities 🤗

This role is part of the Strategic Alliances team, and together we work on the relationships we have with various carriers and integration partners in Europe.

This role is in the center managing our partners and their ongoing integrations, managing our IT performances towards them, and giving guidance to carrier specialists responsible for preparing new methods and carriers for development. You play an integral part in determining which new carriers we should add to our extensive portfolio first. At Sendcloud, we release early and often but we can only do that by maintaining a high influx of quality carriers and new shipping methods – ready for release on time. You will identify current service gaps, and together with the team fill these gaps by new implementations.

Who are we looking for? 🧐

As a PO you will join the Strategic Alliances Team and work on the Sendcloud carrier eco-system. Sendcloud integrates various carriers and online stores in a fast and intuitive tool. Our team is responsible for facilitating carriers and alliances to keep our platform hyper relevant. To do so we onboard not only the mainstream carriers but also local initiatives. You will help us further extend our carrier portfolio, and streamline the total process from identifying until release.

You will be the center of attention in the IT side of our department meaning you possess the unique knowledge of how IT departments in the logistical markets work and we will learn you how IT in 2021 works. Being able to understand API specs is a huge plus (don’t worry you won’t have to do any coding yourself).

This role and team requires a self starter with a clear vision on how to organize the work, keen to learn and with a strong work ethic. Your in-depth carrier knowledge (preferably from previous assignments or jobs regarding IT) give you the ability to ‘get things done’.

Key Tasks 🔨

  • End to end responsible for the management of our integration partner
  • Improve current processes with our integration partner (think of KPI’s and
  • SLA’s)
  • Giving guidance to the carrier specialists who are refining and preparing new
  • shipping methods
  • Analyzing incoming requests (for carriers or methods) to determine priority for
  • our team roadmap
  • Setting up and managing integration roadmap, while keeping the internal
  • stakeholders up to date about changes
  • Discover service gaps to fill

Our perfect match 💙

  • Fluent in English (Dutch and Polish can be a plus)
  • Experience managing IT partners and projects
  • Carrier experience is preferred
  • Knowing your way around API specs
  • Enjoy working in a very dynamic environment
  • Self starter – own initiative
  • Be able to truly understand needs of customers, sales and carriers

Benefits 🎉

  • A great salary that grows with the company and your accomplishments
  • Working in an internationally oriented, fast growing scale-up
  • After three years of employment, Sendcloud offers a four-week paid sabbatical
  • There's always room for input, creativity and growth
  • Educational budget of €2000 per year to go to seminars or courses
  • Work in a dynamic team with different Nationalities
  • Stay fit in the Sendcloud gym with our personal trainer
  • Travelling is cool, you are in the position to travel throughout our International offices
  • We like to have fun and party
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About SendCloud
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SendCloud is de verzendoplossing die iedere webwinkel veel tijd en kosten bespaart. De kosten van een verzending via SendCloud zijn lager, simpelweg door ons inkoopvoordeel bij PostNL. Daarnaast scheelt het tijd, labels worden automatisch gegenereerd door ons systeem en ze hoeven alleen nog maar te worden geprint. De pakketten worden automatisch voorgemeld, deze zijn direct klaar om afgegeven te worden...


SendCloud is de verzendoplossing die iedere webwinkel veel tijd en kosten bespaart. De kosten van een verzending via SendCloud zijn lager, simpelweg door ons inkoopvoordeel bij PostNL. Daarnaast scheelt het tijd, labels worden automatisch gegenereerd door ons systeem en ze hoeven alleen nog maar te worden geprint. De pakketten worden automatisch voorgemeld, deze zijn direct klaar om afgegeven te worden bij of opgehaald te worden door PostNL. Alle verzendingen worden achteraf gefactureerd.

Wij bieden een compleet systeem waarmee de kleine of middelgrote webwinkelier al zijn pakketten gemakkelijk verzendklaar kan maken. Dankzij de verregaande integratie met verschillende webshop systemen zoals Magento, OpenCart, SEOshop en vele andere, is het mogelijk om alle zendingen direct te importeren naar SendCloud. Hier kan vervolgens voor alle zendingen een verzendmethode worden aangevraagd, in één keer of individueel. Een pakket kan verzonden worden met de 24-uurs service van PostNL in heel Europa, eventueel met handtekening voor ontvangst of verzekerd. Daarnaast neemt het systeem veel tijdrovend werk uit handen door middel van een koppeling tussen de webwinkel en onze verzendomgeving.

IT
Eindhoven
80 employees