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An excellent permanent opportunity within the Customer Success Team of our Health, Learning, Research and Practice division. This role would be ideal for an experienced Trainer/Consultant (preferably with experience gained within the Library Sciences, Medical technology/information industry sector).
Reporting into the Manager, Customer Success for EMEA and working in close co-operation with the EMEA Associate Sales Directors and Sales Managers the Trainer/Customer Success Specialist will provide high-quality training (i.e. learning that focusses on using the product for specific purposes, traditional training, coaching, short form updates and learning on key features, long format learning on more complex use cases or features, tech sessions, etc.) and high level technical pre- and post-sales assistance.
He/she is ideally based in one of our European offices, i.e. either in London, Alphen (Amsterdam) or Berlin. However, other locations within Europe are also possible and can be discussed.
Responsibilities
Requirements
Our Offer
We offer you a position in a team-based, international, leading organization in thehealth information business arenawhere you will find straightforward communication, a fast-paced work environment with challenging projects, and a competitive salary package.
Wolters Kluwer is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
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