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Operations Internships - Mobility, Amsterdam

Internship Amsterdam, NL
Posted 20 Feb 2021

Degree level

Bachelor

Job function

Business development

Required language

English (Fluent)

Work experience

0 to 1 years

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About the Internships

We are recruiting for 3 interns to work in the Northern Europe Operations team, each internship is a unique opportunity to have a direct impact on Uber Rides’ operations across Benelux and the Nordics.

What You'll Do

Compliance Operations Intern

The regulatory landscape in these countries requires drivers to align with various laws and regulations, on a vehicle, business and personal level. For example, vehicles need to be insured, drivers need to have acquired the necessary qualifications and can have limits to the number of hours they are allowed to drive. To make every Uber experience safe and enjoyable, we need to ensure that all of these requirements are met on every trip. As a key part of our operations team, you will help us review, improve and automate processes to ensure compliance with external regulations and internal quality standards.

Expansion Operations Intern

Ubers ambition in Northern Europe (Benelux and Nordics) for 2021 is to reach more riders and drivers outside of capital cities. To achieve this we plan to launch new cities and increase our presence in existing ‘tier 2’ cities.

As a key part of our operations team, you will work closely with our Marketplace, Community Operations, Growth and Marketing teams and you will help us to identify growth levers and executing various growth initiatives, such as market research, driver acquisition and engagement efforts, organising events, making proposals for growth investments and tracking performance.

Rider/Driver Experience Operations Intern

At Uber, our rides and drivers are at the heart of our business. Our most important levers for sustainable growth are returning customers and word of mouth. As a key part of the Marketplace team, you will take part in the full-cycle of marketplace analysis through which we seek to understand, track and continuously improve the experience of our riders and drivers.

Basic Qualifications

  • Written and spoken proficiency in English (Dutch proficiency is required for the Expansion Internship)
  • Currently enrolled or recently graduated in a Bachelors or Masters degree
  • Availability to work 6 months full time in 2021 starting April or May
  • Working rights in The Netherlands (No sponsorship available)
  • Business Insight: Understanding and being fully aware of how our business operates and how it makes money and sustains profitable growth, now and in the future
  • Communication: Using communication skills and situational awareness to clearly deliver information to a variety of audiences
  • Planning and Organization: Setting up and maintaining systems to appropriately structure and keep track of tasks and projects
  • Problem Solving: Effectively resolving issues that involve people, things, and processes by using logic and common sense
  • Stakeholder Management: Taking time to build helpful relationships; earning the trust of others within the organization through strong situational awareness and reliability
  • Teamwork: Demonstrates optimism, respects others and works well in a team

Preferred Qualifications

  • A prior internship experience working in a startup, tech company, or any kind of operations internship
  • For Expansion & Rider/Driver Experience Interns: Strong analytical skills including proficiency in Excel & SQL

Internships @ Uber

Perks & Benefits: We offer an above-average monthly internship allowance, Uber credits and much more!

You have the rare chance to create a global impact - we’re moving real people and assets and reinventing transportation and logistics. We offer expansive mentorship from Uber employees to guide you through your internship experience and for you to build personal networks and friendships with hardworking people who share your passion for technology.

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At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

Automotive
Amsterdam
100,000 employees