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Operations Lead

Job Amsterdam, NL
Posted 17 Feb 2021

Degree level

Bachelor

Job function

Business development

Required language

Dutch (Fluent)

Work experience

2 to 5 years

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Description

Started in 2017, Laka set out to transform bicycle insurance by connecting passionate cyclists all over the UK to form a community and protect their bikes. A better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other.

Laka makes sure everything runs smoothly for the community: from exceptionally fast claims to splitting the cost fairly, guaranteeing a maximum price, and all the other heavy lifting of a regulated insurance business. For that service, the community pays Laka a fee.

For cyclists it's a simple calculation:

  • Take care of your gear as a community, and reap the rewards of lower cost
  • Laka focusses on getting you back on your bike because that's how we get paid

It's a win-win all around!

We have grown 10x in 2019, receiving almost exclusively 5-star reviews by our members and we are backed by some of the most incredible investors on the planet. Besides our core bicycle insurance product, we have launched the Laka Club, challenging existing cycling memberships.

The cycling community is at the core of everything we do and we have industry-shifting plans to establish a far bigger footprint for Laka than just insurance, and help over 100m active cyclists in Europe and beyond, starting in the Netherlands, where have launched recently!

Laka is offering the chance for an experienced Operations Lead to join our team, to help us build a strong operational backbone in the Netherlands.

No day will look the same. We are looking for a hands-on general problem solver with the ability to take ownership of multiple functions across the organization. Tasks can vary from managing day-to-day Operations to figuring out HR-related issues, Compliance & Insurance matters to Finance and more. You don't need to have all the answers but we expect you to figure things out (with the help of your colleagues and external advisors of course).

Requirements

As the Operations Lead of Laka Netherlands you will need:

  • Have significant experience in the financial services industry and you know what AFM & DNB stands for
  • Have seen and experienced high growth environments in InsurTech, FinTech or other dynamic sectors
  • Have relevant Dutch insurance qualifications or show a willingness to study towards it (it's a regulatory requirement!)
  • Love solving complex problems and thrive in a fast-paced environment and be comfortable learning fast and adapting
  • Be exceptionally diligent and detail-oriented while knowing when something is "good enough"
  • Be an engaging and clear communicator
  • Be a passionate cyclist who really knows their stuff
  • You must be fluent in both Dutch and English (other languages are a bonus too!)

Before you apply, please make sure that you have the permission to work in the Netherlands (unfortunately we will not be able to provide Visa sponsorship for this role).

Benefits

  • Competitive salary and stock options
  • Set up and host weekly team lunches, a fridge filled with healthy snacks and free coffee from our own machine
  • Work from home, your office, or go to the gym during the day - it’s up to you how you plan your time as long as the work gets done
  • Grow and skill-up with a personal growth budget tailored to your needs
  • Take the time off you need, we ask you to take 25 days holidays + bank holidays to clear your mind
  • Get free Laka credit every month to insure your bikes
  • Plan for the future with our workplace pension scheme or Dutch equivalent
  • Kit yourself out with our cycling industry discounts
  • Get top notch equipment (Apple or else) to get work done
  • Join our bi-monthly book club with access to free books
  • Have a voice in our regular team off-sites to collectively shape the future of Laka
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About Laka
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Started in 2017, Laka set out to transform bicycle insurance by connecting passionate cyclists all over the UK to form a community and protect their bikes. A better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other.

Insurance
Amsterdam
Active in 2 countries
25 employees
60% men - 40% women
Average age is 31 years