Digital Specialist PowerPlatform
As Digital Specialist within HEINEKEN Netherlands Supply you are responsible for end-to-end service support for the PowerPlatform business applications. Together with the Business IT Consultants you work with multidisciplinary teams to develop and enhance tools to support business processes throughout the organization. You ensure that existing applications and services function effectively and efficiently to enable the breweries to brew our beer and deliver to our customers around the world. You are part of the close collaboration between our vendors and HEINEKEN IT, customer service, planning, and brewery teams.
What will you do as Digital Specialist
As Digital Specialist you are responsible for the PowerPlatform business applications - from scoping and delivering new requests to supporting critical processes via the support model.
Your key tasks are:
Your default work location is Zoeterwoude and you report to the Senior Business IT Consultant for HEINEKEN Netherlands Supply.
Who will you work with?
Within HEINEKEN Netherlands Supply you will be part of the IT Build team that supports the Supply Chain organization. Together with the team you form a key value adding business partner to the various departments.
The IT Build team is responsible for the improvement of existing IT applications and systems, as well as driving improvement through change management. IT Build is the first conversation partner of the business to move from the pain point or problem statement to implementing new IT services and applications.
Together with the IT Service Delivery team you drive improvements and resolve incidents for existing systems, either in-house or with vendors to meet SLA.
Are you the Digital Specialist we’re looking for?
You are customer driven and a team player, considering the close working relationship you’ll have with different business teams throughout the organization on strategic and operational levels. Additionally you’re hands on and get energy from practical solutions to resolve system and process issues. You’re able to strike a balance between ITIL change and incident management, and development of new tools together with the IT Build team and Business Process Owners. To thrive in the role you meet the following requirements:
What can you expect?
At HEINEKEN you are not confined to your own area of expertise. We are looking for colleagues who look beyond their day to day activities and embrace the opportunity for improvements throughout the team.
Your salary is dependent on the weight of the role, your relevant work experience and education. Satisfaction with your work and work-life balance are equally important. The more motivated you are in your work, the higher your contribution to the success of our products. That’s why we focus on providing you with ample opportunities for personal development – either through trainings, challenging projects, and personal coaching. Potential career paths within HEINEKEN extend beyond your current area of expertise.
HEINEKEN is the world’s most international brewer with more than 250 international and regional beer and cider brands throughout more than 190 countries. Our passionate team works every day to ensure our customers enjoy our great brands such as Heineken, Amstel, Brand, Desperados, Affligem, and Apple Bandit.
In the Netherlands, HEINEKEN has three breweries; in Den Bosch, Wijlre, and Zoeterwoude, the biggest brewery in Europe. Additionally we produce soft drinks in Bunnik at Vrumona, a sister company of HEINEKEN Netherlands. Vrumona has a diverse portfolio with brands such as Royal Club, Crystal Clear, SiSi, Sourcy and Sourcy Vitaminwater. Vrumona is also the licensed producer of Pepsi, Rivella, 7UP and Mountain Dew.
HEINEKEN is één van ’s werelds toonaangevende bierbrouwers, met merken die verkrijgbaar zijn in meer dan 180 landen over de hele wereld. We zijn een trotse, onafhankelijke, internationale brouwer die consumenten overal ter wereld wil verrassen en inspireren. We hechten waarde aan respect voor onze mensen en planeet, passie voor kwaliteit en plezier in het leven. Overal ter wereld kunnen consumenten van een van onze 300 merken genieten.