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Lead Generation | London

Posted 24 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Part-time
Degree level
Required language
English (Fluent)

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Founded in the Netherlands, over 25 years ago by 2 students, TOPdesk provides a Service Management solution designed to help others improve their customer service.

Not quite sure what Service Management is? It’s the science behind every step of customer service. When you work in Service Management you help organisations take care of their customers. From the technology they use to the processes and people involved, you digitally transform their way of working. As a member of the Lead Generation team, you will be responsible for making the initial contact with potential customers primarily via telephone, email and LinkedIn.

What are you going to do?

Your core responsibility is telesales and promoting the TOPdesk product and brand within the world of B2B. The daily tasks of Lead Generation include making outbound calls to gather information on potential customers, following up on previous communications, and sending out the TOPdesk information package outlining how our services can support customers. There is further scope within the role to represent TOPdesk at trade shows, manage projects concerning areas of personal interest, and find new ways of generating strong business leads whilst collaborating with the Business Development, Inside Sales, and Marketing teams.

Training for the Lead Generation role doesn’t end after your first couple of weeks. You’ll be constantly developing your professional skills, sales and product knowledge, and understanding of the service management field. There is the opportunity for one-on-one sessions, group workshops, and shadowing. If you’re eager to learn and broaden your prospects, we will be able to familiarise you with the ins and outs of B2B. As a student, you have other priorities when deadlines and exam season comes around, and we understand this. That’s why the Lead Generation role offers flexibility in your hours. Choose when you work to fit your busy university timetable while gaining real-life job experience in a bustling business environment.

Your Team

Our Lead Generation team is made up entirely of students and is spread between our London and Manchester branches. You’ll be working alongside a diverse group of people, studying a variety of disciplines, on a weekly basis. While your primary team is Lead Generation, you’re the core of the wider TOPdesk UK team, collaborating on projects and getting involved in team celebrations.

Are you our new Lead Generator?

  • Currently studying at university with 12+ months to go before graduation
  • Interested in technology
  • Have a sales fire and are customer orientated
  • Ambitious and eager to learn
  • Excellent communication and research skills
  • Creative, self-sufficient, responsible, and able to manage independent projects
  • Team player

What we offer

  • 15 hours per week based at a central London or Manchester location
  • Competitive salary starting at £9.20 per hour – not dependent on targets or commission
  • Flexible working timetable meaning you can reduce your hours during exam time
  • An exciting, supportive, international and multicultural environment
  • In-house training and unlimited career support
  • Professional development: gain real-life work experience in an open plan office
  • Great company benefits including team outings and rewards, cycle to work scheme, tech scheme, Perkbox membership and more!
  • We also have foosball, darts and ping-pong!

TOPdesk is a leading service management software provider. We are a growing organization and offer plenty of career opportunities for fun, smart graduates and young professionals who want to grow with us. We have an open corporate culture in which inquisitiveness and professional satisfaction play an important role.

IT
London
700 employees

What employees are saying

Samantha

Office Sales Consultant

Samantha

Hi, I’m Sam!
I work in TOPdesk UK’s Office Sales department, and have done so now for just over two years. My academic background isn’t actually IT-related; I completed my Master’s in Chemistry in 2014 and started working at TOPdesk a few months later. I found TOPdesk…

Hannah

Senior IT Service Management Consultant

Hannah

Hi, I'm Hannah!
Considering I had a background in Biochemistry and Law I was surprised as anyone to be offered a job at TOPdesk. But thanks to their thorough training and coaching I have learnt so much and now feel at home in the Service Management sector –…