Software Engineering Manager

We look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with our many stakeholders on a daily basis to stay focused on common goals.

We embrace a culture of experimentation and constantly strive for improvement and learning. You’ll work in a collaborative, trusting, thought-provoking environment—one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.

You’ll be leading a team which is responsible for building the next generation digital helpdesk experience for all JPMC employees.

This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• Advanced knowledge of architecture and design across multiple technology stack and cloud
• Proficiency in multiple modern programming languages (C#, JavaScript or Java)
• Knowledge of industry-wide technology trends and best practices
• Ability to work in large, collaborative teams to achieve organizational goals
• Passionate about building an innovative culture
• Experience of leading a talented feature team
• Exposure to Service/Help desk technology desirable
• Working knowledge of processing data with Artificial Intelligence & Machine Learning an advantage

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.