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Internship IT Helpdesk

Posted 23 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
Dutch (Fluent)

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Join our HelloFresh family

At HelloFresh we love food and our mission is to change the way people eat forever. That change comes conveniently packaged in a box - a HelloFresh Box, filled with the best fresh ingredients.

With our meal boxes with easy to cook recipes and fresh ingredients, we are driving change in the quickly evolving food industry. From developing our recipes to delivering the boxes - the customer is at the center of everything we do. Our aim is to make every meal a moment to look forward to, for everyone at the table. No surprise then that data is our friend and for us, learning never stops. We make quick but informed decisions and as a fast-growing company, we value flexibility and speed.

HelloFresh needs you!

For our young and passionate team located in the Amsterdam Office, we are looking for an intern to assist our IT Support Manager in maintaining a good IT infrastructure. You will be part of the People & IT Team of HelloFresh Benelux. This position will allow you to work within a supportive team environment while developing your technical skills to be able to take the next step in your IT career.

You’ll be working on:

  • Being the first point of contact for all IT related matters, such as questions, incidents and requests incoming via our helpdesk ticket system;
  • Remote support;
  • Implement & maintain technical & user documentation;
  • Responsible for our new joiners accounts creation (Onboarding/Offboarding);
  • Clean and re organize our IT inventory;
  • Involved in multiple IT projects.

Are you the perfect IT Service Desk Analyst?

You are enrolled in a IT/ related study or equivalent, and additional IT certifications are a plus. You have vast knowledge of different operating systems (Windows/OSX) and cloud technology platforms (G Suite, Azure).Of course, basic understanding of networking and server technologies is something you definetely have. Next, to that, you have analytical, administrative skills, great communication skills, and the ability to learn quickly any new technology coming up. You are proactive, ambitious, and assertive: you take ownership of your work and think beyond the scope of a given assignment. In short, you need to be able to do a lot already, but, it's an internship and we would love for you to learn a lot :)

What do we offer you?

  • Make a serious impact on our local IT infrastructure in the Benelux
  • A lot of learning- and development opportunities within a young and dynamic e-commerce company;
  • Freedom of idea and initiative, execution and implementation of your own ideas and initiatives;
  • You can make use of the company benefits, in the current situation that is bootcamp in Vondelpark, discount on your OneFit subscription and of course we will make sure your home office looks nice and cozy!
  • An amazing team and office in Amsterdam, check it out here;
  • Next, to that, you also get a discount on the HelloFresh Box;
  • And of course, you’ll get a compensation of 500 EUR gross per month, pro rata.

What’s next?

We take a look at your resume and cover letter. If we see a match, we will invite you within 5 working days for a video call to get to know each other. Are we still positive? We will schedule a face-to-face interview at our headquarters in Amsterdam with out IT Support Manager. If both sides would like to proceed we would like to congratulate on your internship. We will schedule the interviews one after the other quickly, in order to let you know as fast as possible if you can start at HelloFresh!

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.\

Wil jij werken in een jonge, dynamisch en positieve omgeving? Dan ben je bij HelloFresh aan het juiste adres. We staan niet voor niets in de top 10 van Great Places To Work 2021!
Je komt terecht in een leuk, ambitieus en jong team dat één doel heeft en dat is het het maken en bezorgen van de HelloFresh-box bij onze klanten in Nederland, België, Luxemburg en Frankrijk.

Foods & Beverages
Amsterdam
Active in 17 countries
400 employees
50% men - 50% women
Average age is 29 years

What employees are saying

Sophie Hofdijk

Teamlead Recepten Team

Sophie Hofdijk

HelloFresh is een jonge, dynamische en internationale organisatie met geweldige collega’s die graag willen groeien, teamgericht en flexibel zijn. Ik voelde me meteen thuis door de open sfeer. We zorgen ervoor dat we in deze tijden verbonden zijn met het bedrijf en gewaardeerd voelen in ons werk!

Pauwel Wiertsema

CEO HelloFresh Benelux

Pauwel Wiertsema

Ik ben trots dat HelloFresh Benelux een gecertificeerde Great Place To Work is! De beste omgeving bieden voor onze mensen om zowel aan onze missie bij te dragen als zichzelf te ontwikkelen is een prioriteit geweest sinds we als bedrijf gestart zijn, het is fantastisch dat we nu de erkenning krijgen.