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Operations Intern

Internship Amsterdam, NL
Posted 12 Oct 2020

Degree level

Bachelor

Job function

Business development

Required language

English (Fluent)

Work experience

0 to 10 years

Start date

1 February 2021

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About us:

Up to 15 percent of a major city’s space is used for parking. At the same time, roughly 85 percent of existing parking spaces are daily unoccupied. At ParkBee, we are on a mission to change that. We develop smart technology to optimise the use of existing parking space, thereby allowing cities to reduce on-street parking and give space back to the city. These last few years we have seen our business grow exponentially and our goal is to expand even further.

ParkBee is growing rapidly and the team is playing a central role in this. Currently we have a team of 57 people in The Netherlands and 6 people working in our London office and we keep growing!

Our operations team takes care of all our locations and makes sure that users are satisfied. They do a range of tasks from technical maintenance to customer support to create an above-expected user experience.

What you’ll be doing:

Every day is different at ParkBee, with new challenges and opportunities. We are a dynamic company with an open feedback culture. You’re not just an intern but a valued member of the team. We want to hear your ideas and assist in your professional development too.

As our operations intern you will be the right hand of our Operations Manager in Amsterdam. You are his hands, eyes and ears, and always on the spot for ad hoc requests. Together with the Operations Manager, you are responsible for maintaining and optimizing all locations in The Netherlands. Although you are also assisting the Operations Manager, you’re not afraid to get your hands dirty. It’s a role with a lot of responsibility and freedom. Besides maintaining the overview, doing and optimising administrative tasks, you are always ready to get into action and assist users and the team when necessary. Making sure ParkBee lives up to its promise of quality everyday by reporting your findings to the Operations Manager.

In this role, you will:

  • Assist in fighting against misuse;
  • Maintain satisfaction of intrinsic user-groups;
  • Coordinate internal and external stakeholders;
  • Onboard new locations and partners;
  • Collaborate with other departments on related projects;
  • Gather and analyse data for continuous improvement in user satisfaction;
  • Identify location problems and implement solutions;
  • Assist in improving our high priority locations;
  • Schedule, coordinate and assist in project planning.

Who we’re looking for:

Someone who is proactive, not afraid to take risks and an absolute team player. You like being part of an agile, fast paced and dynamic environment, and are very adaptable and flexible. You flourish when given freedom and like to take initiative. You have a keen eye for detail and quality and are interested in contributing to location optimisation.

We’re likely to be a match if you:

  • Looking for a 5 to 6 month internship starting on the 1st of February 2021
  • Are looking for a full-time internship (40 hours) and currently based closely to Amsterdam (max 40 km away);
  • Fluent in English;
  • Have basic knowledge of MS Office and G-Suite;
  • Have good interpersonal skills, effective time management, go-getter attitude;
  • Have good coordination and organisational skills.

Bonus if you:

  • Are fluent in Dutch;
  • Have a driving license B;
  • Have previous experience with operations;
  • Have a keen eye on quality and user experience;
  • Are passionate about parking;
  • Currently a student (at least in your 2nd year) of a HBO/WO education.

ParkBee Culture:

Our team is ambitious, hardworking and determined. Pushing boundaries is one of our core values, meaning that we are at all times looking for opportunities to change the traditional mobility industry. We motivate each other to get the best out of ParkBee and ourselves! We celebrate our successes together, encourage challenging each other and give each other feedback to grow. We believe in personal development and in the cooperation of our teams: that's how we make ParkBee a success!

What you’ll get in return:

  • The opportunity and freedom to make a huge impact on our products and growth;
  • A compensation of 400 Euros per month;
  • Be part of a very diverse team with currently 13 nationalities;
  • Attend regular cool team events and Friday drinks, live or virtual :)
  • Daily delicious lunch in the office;
  • Designated time to learn, not just within Operations, but also within other departments.

Sound good? Join us by applying below.

We appreciate creative applications. Let your personality shine!

Share:
Logo ParkBee
About ParkBee
to company page

Cities are getting busier and finding a place to park is often difficult. Still, parking garages have a lot of open spots. At ParkBee we develop smart technology to make better use of this unused parking space.
We have grown exceptionally over the last few years. Now, we want to expand our business to other countries and cities. That’s why...

IT
Amsterdam
Active in 2 countries
57 employees
70% men - 30% women
Average age is 31 years

What employees are saying

Mandy Marrenga

Client Success Manager

Mandy Marrenga

"ParkBee is a company with an open culture and little to no hierarchy. Because of this, you are heard and seen as a team member. You also get many opportunities to develop yourself. Working at ParkBee means working in a dynamic environment where no day is the same."

Louise Alberg

Customer Service Manager

Louise Alberg

“Working at ParkBee means working with highly talented people, that all have one common goal. We are here to change the mobility industry by giving space back to the city, one car at a time. Our team is the perfect combination of data driven-thinking, smart tech and good times with other people.”