Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

This opportunity has expired. It is therefore no longer possible to like or apply.

See similar opportunities instead

Application Support Engineer

Posted 22 Mar 2024
Work experience
2 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
Dutch (Fluent)

Your career starts on Magnet.me

Create a profile and receive smart job recommendations based on your liked jobs.

Wij zijn op zoek naar een enthousiaste en doortastende Application Support Engineer die met veel plezier onze klanten te woord staat en ze helpt met hun vragen.

Wat bieden wij?

Shipitsmarter heeft een jong, dynamisch en professioneel team dat elke dag klaarstaat voor haar klanten. We werken in een informele werkcultuur, maar weten een goede combinatie te vinden tussen hard werken en plezier in je werk hebben en houden.

Wij bieden een interessante en uitdagende baan met de combinatie van communicatie en techniek. Daarnaast bieden wij de mogelijkheid om je te ontwikkelen, waarvoor ook een opleidingsbudget beschikbaar is.

Natuurlijk bieden wij een marktconform salaris, maar bovenal bieden wij een open en informele werkomgeving met leuke collega’s die graag kennis met jou zouden willen maken.

Wat ga je doen?

Als Application Support Engineer ben je het eerste aanspreekpunt en een belangrijke schakel tussen onze organisatie en de klant. Je hebt dagelijks met veel verschillende klanten van doen die met uiteenlopende vragen de Customer Support Desk contacteren. Je analyseert en lost issues op, waarbij jij de behandeling van de issues monitort. Je werkt hierbij nauw samen met je collega’s van het Implementatieteam, Development en Operations.

Wat heb je nodig?

  • HBO werk- en denkniveau
  • Min. 2 jaar werkervaring op een Customer Support Desk
  • Ervaring in de logistieke en/of IT sector is een pré;
  • Basiskennis van ITIL of ASL.
  • Goede communicatieve vaardigheden;
  • Goede beheersing van de Engelse taal, zowel schriftelijk als mondeling, Duits is een pré;
  • Oog voor de behoefte van de klant om de ideale balans te vinden tussen resultaat- en klantgerichtheid.

The story of ShipitSmarter
You ship hundreds of products to customers. Day after day after day, so you need to rely on efficient transportation. Perfectly timed too, as your market demands predictable lead times. And every mistake made eats into your profitability. ShipitSmarter condenses the growing complexity into one shipping tool, which has helped logistics managers for years to excel in…


The story of ShipitSmarter
You ship hundreds of products to customers. Day after day after day, so you need to rely on efficient transportation. Perfectly timed too, as your market demands predictable lead times. And every mistake made eats into your profitability. ShipitSmarter condenses the growing complexity into one shipping tool, which has helped logistics managers for years to excel in their trade. Ship faster, cheaper and more efficiently? Ship. It. Smarter.

Smart can be this simple
With our online application, you have signed up to the smartest, independent solution for each and every shipment. All relevant variables are taken into account, from modality to lead time and from destination to weight. The best fitting option is immediately booked and prepared for transport, including the carrier label. That’s how simple smart can be! ShipitSmarter provides fast, tailored implementation. Training is delivered on the job as the software is easy to use for everyone.

Strategic sparring partner
At the cutting edge of logistics and ICT, ShipitSmarter has developed into a strategic sparring partner for shippers. Our knowledge not only helps them choose the right configuration, but we also continuously update the software as the functionality of the tool continues to grow. Changes in legislation are reflected immediately. Thus, ShipitSmarter provides you with confidence and at the same time delivers a solid financial gain.

Universal agility
We maintain good relationships with carriers. ShipitSmarter takes pride in its independence, so we will never articulate a preference. However, carriers know that the likes of ShipitSmarter have become a constant when it comes to the changing world of transportation. When shippers opt for multiple carriers, you might as well embrace it! And so carriers connect with us. This gives us great opportunities to expand ShipitSmarter's universal agility, but always within the boundaries of our independence.

Best in class
By listening to questions from the logistics marketplace and by using highly advanced technologies, our shipping management system has become best in class. This is powered by our curiosity and the urge to make the complex simple. Because that is the essence of ShipitSmarter: reducing the growing complexity of transport requirements into a comprehensive application.

Pioneers and visionaries
ShipitSmarter is built by pioneers and visionaries: they saw what others did not see: independent comparison of carriers, an insightful transport movement dashboard and efficient dispatch, connected by powerful ICT. In constant pursuit of perfection, this has been built and continuously improved since.

IT
Hilversum
39 employees