This opportunity has expired. It is therefore no longer possible to like or apply.
See similar opportunities insteadYour career starts on Magnet.me
Create a profile and receive smart job recommendations based on your liked jobs.
Catawiki’s goal is to make special objects universally available. Our weekly auctions feature thousands of unusual, rare, and exceptional objects that you won’t find in just any store.
What does the work involve?
Your goal is to delight our customers (Sellers and Buyers) by solving complex challenges, answering their questions and supporting them in solving their issues. The customer experience department plays a crucial role in driving the retention of customers, ensuring they come back to Catawiki again and again.
We have a broad variety of customers, from traders in exclusive Ferrari's to Antique Jewellery collectors, and everything in between. Occasionally, there might be a dispute between a seller and a buyer. It is your challenge to mediate between each customer and find a solution that works for both. In this interesting customer service job you will gain knowledge on issues relating to legal, marketing, finance and international trade. Aside from this you will:
This is who you are
Customer service is totally your thing and you can communicate in a clear, customer-oriented manner. Customer satisfaction is your main goal. You try your utmost to find fitting solutions to all problems. You do this in a patient, clear and empathetic way with the aim of customer satisfaction.
What we offer
Catawiki is the leading online marketplace to buy and sell special objects. Over 75,000 objects are offered in auction every week - each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and much more. Catawiki is headquartered in Amsterdam with over 750 employees across the world. Fulfil your passion on catawiki.com or download the app.
Change language to: Dutch
This page is optimised for people from the Netherlands. View the version optimised for people from the UK.