Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

This opportunity has expired. It is therefore no longer possible to like or apply.

See similar opportunities instead

E-Commerce CRM Specialist

Posted 25 Mar 2024
Work experience
2 to 4 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

Your career starts on Magnet.me

Create a profile and receive smart job recommendations based on your liked jobs.

It’s amazing what can happen over a cup of coffee. At JACOBS DOUWE EGBERTS, we’ve made it our mission to find out . Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world. JDE is the home to some of the most well-known coffee brands in the world. To date, our coffee and tea portfolio is available in over 100 countries and includes iconic household names such as Jacobs, Tassimo, Moccona, Senseo, L’OR, Douwe Egberts, TiOra, Super, Kenco, Pilao and Gevalia. We’ve built our business on the belief that everyone deserves the coffee they love – no matter who you are, where you live or how you take it.

At JACOBS DOUWE EGBERTS we are inspired by our belief that it’s amazing what can happen over a cup of coffee. We are driven by the vision that everyone deserves the coffee they love.

Job Description

Are you an experienced CRM professional with excellent project management skills? Are you eager to learn & grow? And do you want to establish the best CRM projects within the coffee business? JDE welcomes you to join our dynamic and fast growing Global E-Commerce team where we currently represent two global brands Tassimo and L’OR in more than 20 countries.

In this role you are end-to-end responsible for the creative process regarding CRM marketing. The goal is to translate business requirements into solid briefings and to coordinate our agency to deliver CRM assets for the entire consumer lifecycle journey.

You must be able to make the perfect match between content and target groups. We always aim to deliver the right, tailor made message, in the right time, to each individual consumer.

Furthermore, the E-Commerce CRM Specialist must possess great eye for detail and will end-to-end test campaigns, promotions, lifecycle journeys and new functionalities to ensure the best possible consumer experience.

As E-Commerce CRM Specialist at JDE, you will be responsible for:

  • Briefing and coordinating of our creative agency for CRM marketing activities
  • Project management for assigned digital CRM marketing campaigns
  • Collaborating with our content team to deliver the (content) campaign calendar for L’OR and Tassimo
  • Internal and external Stakeholder management for CRM campaigns & journeys
  • Translating feedback into solid briefings
  • Working closely with our CRM specialist and CRM manager for the perfect execution of our CRM campaign calendar.
  • Delivering projects within budget and deadlines
  • Responsible for end-end to testing of CRM campaigns, lifecycle journeys and new functionalities

Qualifications

If you’re brimming with entrepreneurial spirit and a drive to succeed, you’ll fit right in at JDE. Working globally and locally, our Associates have been positively influencing the world of coffee for over 265 years. We love people who are not afraid to try, and who try until they get it right. We value strong convictions and encourage debate. And all this in an open, friendly environment where you can approach anyone and grow any way you like.

For this role as a E-Commerce CRM Specialist, we’re looking for someone who has the following skills and experience:

  • Bachelor’s or Master’s degree
  • At least 2-4 years of experience as a project manager in B2C CRM
  • SalesForce platform experience is a plus
  • Possess strong eye for detail including organizational, planning and logistical skills
  • Demonstrates confident, relaxed, interpersonal and conversational skills
  • Ability to work in a fast-paced environment, with multiple and changing priorities while maintaining strong focus on execution and coordination
  • The ability to think and act as an entrepreneur
  • A creative mind
  • The ability to speak and write English on a professional level

JDE is onderdeel van JDE Peet's, het grootste 'pure-play' koffie- en theebedrijf in de wereld, met het hoofdkantoor in Nederland. Al ruim 265 jaar worden we geïnspireerd door de gedachte 'it's amazing what can happen over a cup of coffee'. Vandaag de dag creëren we kansen in meer dan 100 landen met een portfolio van meer dan 50 koffie- en…


JDE is onderdeel van JDE Peet's, het grootste 'pure-play' koffie- en theebedrijf in de wereld, met het hoofdkantoor in Nederland. Al ruim 265 jaar worden we geïnspireerd door de gedachte 'it's amazing what can happen over a cup of coffee'. Vandaag de dag creëren we kansen in meer dan 100 landen met een portfolio van meer dan 50 koffie- en theemerken. Denk aan karaktervolle merken zoals Douwe Egberts, L’OR, Jacobs, Senseo en Pickwick.

Verleg je grenzen en geef vorm aan je carrière bij JDE!

FMCG
Utrecht
Active in 100 countries
2,000 employees
50% men - 50% women
Average age is 41 years

What employees are saying

Joris Geurts

Trainee Sales Academy

Joris Geurts

In nov 2023 ben ik gestart en kwam terecht in een erg leuk en ambitieus team dat vanaf het begin ieder moment klaarstond om mij te helpen. Iedere dag leer ik weer iets nieuws op gebied van gespreks- of onderhandelingstechnieken. Er zijn hier veel mogelijkheden en ik heb zin om die te gaan ontdekken!

Sven Eggermont

Teamleider Sales Academy

Sven Eggermont

Na het afronden van mijn Bachelor aan de HVA, ben ik aan de slag gegaan bij de Sales Academy. Ik ben hier binnen 2 jaar doorgegroeid naar Rayonmanager en daarna de stap gemaakt naar Teamleider Sales Academy. Ik ben dus weer terug waar het begon en kan mijn expertise overbrengen aan mijn collega's.