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CDEA Support Employee

Posted 23 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Introduction

Our service is to support development of electronic based solutions and support and sustain on delivery of these solutions (that meet business requirements and that specify trade-offs across sectors). Main areas of service are Electronic Components, End of Life and LCM services. Are you interested in these areas and

Job Mission

As part of CDEA Support team you will assist the team in handling tickets related to Xpedition EDM data management actions such as project setup, project release, assigning permissions, …

Furthermore you will also work closely together with designers worldwide to complete their requests.

Job Description

-Learning and usage of IT ticket support system

-Follow up CDEA tickets and take on project related Xpediton EDM requests.

-Create new Projects and board containers

-Release/Lock completed projects

-Assign permissions to projects.

-Prune/Clean up projects to improve performance

-Help and support designers worldwide with EDM Project related questions.

Education

HBO/WO: Electronics/IT or related education.

Good verbal and written language skills in both English and Dutch.

Experience

Experience in helpdesk or supporting communities

Personal skills

Understands and taking responsibility in supporting teams. You will be working in a very dynamic environment. Open for cultural differences and able to work with people from different cultures.

  • Structured way of working
  • Excellent Analytical Skills
  • Processes: precise completing process steps
  • Qualify end result to improve quality
  • Collaboration with designers worldwide
  • Accurate, motivated, pro-active, self-driven, and flexible
  • Good team player and committed to the success of ASML

Context of the position

Our service is to support development of electronic based solutions and support and sustain on delivery of these solutions (that meet business requirements and that specify trade-offs across sectors). Main areas of service are Electronic Components, End of Life and LCM services.

BE PART OF PROGRESS
We make machines that make chips; the hearts of the devices that keep us informed, entertained and safe. Our key technology is the lithography system, which brings together high-tech hardware and advanced software to control the chip manufacturing process. All of the world’s top chipmakers like Samsung, Intel and TSMC use our technology, enabling the waves of innovation that help tackle the world’s toughest challenges.

Engineering
Veldhoven
20,000 employees

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