Organizations count on NetApp for cutting-edge ways to store, manage, move and protect their data. And we never let them down. Continually breaking new ground is norm here. We make sure of it with an open, collaborative culture that fuels fresh thinking. Right from day one, we’ll encourage you to share your views, challenge opinions and push boundaries. And thanks to mentoring and leadership programs that help you build on your personal and professional passions, you’ll develop your skills as fast as your ideas.
As a Graduate Technical Support Engineer, you will provide remote technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues.
We are a company committed to developing our future workforce, so we created a program that enables our University Graduate Hires to fast track their careers through classroom and on-the-job training and clear benchmarks.
At the start of the program we will fly you to the United States to take part in our robust 90-day training program based in Raleigh Durham NC. USA facilities designed for entry-level talent. If social distancing restrictions still apply in the US and in the Netherlands, we will conduct this training virtually. This will comprise of virtual classroom training 5 days a week with peers from around the world.
During this training, Academy Participants gain the foundational knowledge needed to have a basic understanding of the Storage Industry, NetApp, and products and solutions. Additionally, they effectively develop transferable soft skills that will allow them to excel within the organization and in their long-term careers.
To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges.
We provide a full range of hybrid cloud data services that simplify management of applications and data across cloud and on-premises environments to accelerate digital transformation. Together with our partners, we empower global organizations to unleash the full potential of their data to expand customer touchpoints, foster greater innovation and optimize their operations.