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Introduction
ASML is a high-tech fast growing Dutch company head-quartered near Eindhoven in the Netherlands with local offices at our customers worldwide (e.g. Intel, IBM, Samsung) As market leader in the semiconductor industry ASML designs and manufactures complex lithographic systems. The sector Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations and supporting the customers in the use of these systems in their production process. CS Central enables effective support of the customer by providing technical knowledge and process support to the field offices
Job Mission
The mission of Competency Engineering is to enable our service engineers in the field, to be successful in supporting our customers. As an expert in you competence, you will function as the technical interface between CS Local organizations and ASML Headquarters.
In this role you will be responsible for the completeness and the quality of all knowledge, tools and spare parts (=Service Mix) that are required to diagnose, repair and recover ASML systems installed in a customer fab.
You combine in-depth subsystem knowledge with field experience and the ability to consolidate this into worldwide best practices. Next to your CS field colleagues, you will interface with the Development & Engineering, Manufacturing and Supply Chain sectors. Your awareness of the environment in which your field service colleagues perform maintenance, enables you to identify and solve gaps in our service mix and to deliver end-user feedback in improvement projects in Veldhoven.
Job Description
A role as Competence Engineer (software) at ASML consists of a diversity of tasks and responsibilities:
Vessel is a challenging competency, key to ensure the Source provides adequate and stable power to the Scanner.
Education
Bachelor's or Master's degree in technical science (Mechanical Engineering, Physics, Mechatronics, Electronics, Chemistry, Process technology, etc.).
Experience
Preferably 3 years or more work experience in an engineering or customer support role. Knowledge of ASML equipment on a specialized technical level is a pre.
Personal skills
BE PART OF PROGRESS
We make machines that make chips; the hearts of the devices that keep us informed, entertained and safe. Our key technology is the lithography system, which brings together high-tech hardware and advanced software to control the chip manufacturing process. All of the world’s top chipmakers like Samsung, Intel and TSMC use our technology, enabling the waves of innovation that help tackle the world’s toughest challenges.
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