Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

This opportunity has expired. It is therefore no longer possible to like or apply.

See similar opportunities instead

Competence Engineer Vessel - Customer Support

Posted 25 Mar 2024
Work experience
3 to 7 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

Your career starts on Magnet.me

Create a profile and receive smart job recommendations based on your liked jobs.

Introduction

ASML is a high-tech fast growing Dutch company head-quartered near Eindhoven in the Netherlands with local offices at our customers worldwide (e.g. Intel, IBM, Samsung) As market leader in the semiconductor industry ASML designs and manufactures complex lithographic systems. The sector Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations and supporting the customers in the use of these systems in their production process. CS Central enables effective support of the customer by providing technical knowledge and process support to the field offices

Job Mission

The mission of Competency Engineering is to enable our service engineers in the field, to be successful in supporting our customers. As an expert in you competence, you will function as the technical interface between CS Local organizations and ASML Headquarters.

In this role you will be responsible for the completeness and the quality of all knowledge, tools and spare parts (=Service Mix) that are required to diagnose, repair and recover ASML systems installed in a customer fab.

You combine in-depth subsystem knowledge with field experience and the ability to consolidate this into worldwide best practices. Next to your CS field colleagues, you will interface with the Development & Engineering, Manufacturing and Supply Chain sectors. Your awareness of the environment in which your field service colleagues perform maintenance, enables you to identify and solve gaps in our service mix and to deliver end-user feedback in improvement projects in Veldhoven.

Job Description

A role as Competence Engineer (software) at ASML consists of a diversity of tasks and responsibilities:

  • Perform analysis of structural issues of the systems at our customers.
  • Identify structural improvements to the design of ASML products and estimate their impact on CS operation
  • Identify structural improvements to the Service Mix and implement them globally in CS
  • Handshake and validate Service Mix that is supplied with new products and functionalities by Development & Engineering while safeguarding the needs for Fab Teams to be able to execute maintenance independently of external support.
  • Transfer and maintain all relevant knowledge to the CS field engineers in the form of documentation, training and Knowledge Transfer.
  • Facilitate and maintain a global competency network.

Vessel is a challenging competency, key to ensure the Source provides adequate and stable power to the Scanner.

Education

Bachelor's or Master's degree in technical science (Mechanical Engineering, Physics, Mechatronics, Electronics, Chemistry, Process technology, etc.).

Experience

Preferably 3 years or more work experience in an engineering or customer support role. Knowledge of ASML equipment on a specialized technical level is a pre.

Personal skills

  • Pro-active attitude and taking initiative;
  • Analytical skills;
  • Helicopter view;
  • Flexible but result driven;
  • Team player with excellent communication skills in a multicultural work environment.
  • Excellent verbal and writing skills in English.

BE PART OF PROGRESS
We make machines that make chips; the hearts of the devices that keep us informed, entertained and safe. Our key technology is the lithography system, which brings together high-tech hardware and advanced software to control the chip manufacturing process. All of the world’s top chipmakers like Samsung, Intel and TSMC use our technology, enabling the waves of innovation that help tackle the world’s toughest challenges.

Engineering
Veldhoven
20,000 employees

What employees are saying

Rene Vergouwe

Electrical Engineer

Rene Vergouwe

I'm an Integrator in Electrical Engineering at ASML. I'm working on a module that is called the source which consists of 30 kilowatts of laser power.
To build up a laser system of 30 kilowatts is very time consuming. So, we created a simulation rack which…

Diego Alvarez

Mechanical Design Engineer

Diego Alvarez

I am a mechanical design engineer at ASML. In our EUV, or extreme ultraviolet light machines, we use this kind of light to create tiny features on the microchips.
In order to create this light we use tin droplets and we shoot them with a high power laser.…